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All e-mail notifications sent by Fusion Lifecycle are now tracked in an e-mail

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Message 1 of 3
pnigam
283 Views, 2 Replies

All e-mail notifications sent by Fusion Lifecycle are now tracked in an e-mail

emaHi,

 

Can someone please let me know where exactly these Logs will be tracked?

I see this is one of the new feature of the September release:

I tested my CO workflow even though the workflow sent out email notifications I did not see any entry in the System log.

So does that mean that it is being tracked on Database level where we (( the users and the Tenant Admins ) have no visibility?

 

 

  • All e-mail notifications sent by Fusion Lifecycle are now tracked in an e-mail log.

Thanks

Pnigam

Pnigam
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Message 2 of 3
dvirh
in reply to: pnigam

This is correct Pnigam. All email traffic is logged on our servers. If there is a need to verify some email traffic, please contact customer support.

Hagay Dvir
Engineering Manager
Fusion Manage
Autodesk, Inc.
Message 3 of 3
pnigam
in reply to: dvirh

Thanks for the information !

So if we are debugging some workflow script issues and would like to see if the email notification are being sent out or not by the scripts then we need to submit a support case to do so is that right?

Any plans for opening up tracking for email logs to the Tenant administrators in future?

Thanks

Parul

Pnigam

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