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Active Member
jar92380
Posts: 9
Registered: ‎01-25-2007
Message 1 of 5 (225 Views)

FM Access files missing

225 Views, 4 Replies
11-20-2007 07:21 AM
Ever since I installed the hotfix I am now getting a lot of problems with libraries and missing files. Has this happened to anyone else? It states a file is missing linked to the imagegenerator.exe

I have attached an image, please let me know if you know how to fix the problem
*Wanderer
Message 2 of 5 (225 Views)

Re: FM Access files missing

11-20-2007 07:38 AM in reply to: jar92380
hmm, I installed all of the hotfixes with 7 and didn't get that error...

Maybe some more details could help someone else find the root of your
problem?

Your Access version
Your windows version (any service packs)
Your Autodesk product version

I'm assuming your facility manager/facility link is version 7 (as there
aren't any hotfixes yet that I know of for 7.1)


Good luck
Melanie Perry
***not all who wander are lost***
http://mistressofthedorkness.blogspot.com

jar92380 wrote:
> Ever since I installed the hotfix I am now getting a lot of problems with libraries and missing files. Has this happened to anyone else? It states a file is missing linked to the imagegenerator.exe
>
> I have attached an image, please let me know if you know how to fix the problem
>
>
> ------------------------------------------------------------------------
>
Active Member
jar92380
Posts: 9
Registered: ‎01-25-2007
Message 3 of 5 (225 Views)

Re: FM Access files missing

11-20-2007 07:41 AM in reply to: jar92380
Sorry I forgot to mention all of the details.

Currently using Access 2007 and 2003 (happens on both machines).
One machine is Vista, and the other is Xp Pro SP2, fully updated.
FM desktop 7.0
Employee
mark.evans
Posts: 119
Registered: ‎12-22-2004
Message 4 of 5 (225 Views)

Re: FM Access files missing

11-30-2007 09:54 AM in reply to: jar92380
It sounds like you are applying Hotfix 2 to Facility Manager.

This is an installation problem. Make sure you follow the directions in the readme.txt file. And be sure that you let Hotfix 2 finish -- it runs for a while without any progress indicator and you can corrupt your installation if you terminate it early.


Mark Evans
Senior Product Manager
AEC Division, Simulation Product Line
Autodesk, Inc.

Active Member
jar92380
Posts: 9
Registered: ‎01-25-2007
Message 5 of 5 (225 Views)

Re: FM Access files missing

11-30-2007 10:40 AM in reply to: jar92380
okay I will retry the hotfix 2 patch later on this afternoon and post the results.
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