mistersq -
The newsgroup forum is not the recommended place for support questions. Currently the process is submit an e-mail to support@appliedspatial.com where we can respond to your questions. We will be updating the support contact information and users will receive notification of this change.
The memorized work request issue does have code fix that can be placed in your software.
Stephen Komisarek
FM Solutions Consultant
Building Solutions Division
www.autodesk.com
www.fmdesktop.com