''Autodesk Flow Design has encountered a fatal exception''

[goudi]

Flow design stopped working and would generate a 'Fatal Exception' when the software tries to load. The following message appears on the screen:

''Autodesk Flow Design has encountered a fatal exception''

The software used to work before recent Windows update. Any suggestions?

Thanks.

[hartogj]

It's not immediately clear what's going on here.

Have you rebooted since updating? Have you re-installed Flow Design?

Occasionally errors that appear immediately after launching the application are related to the graphics driver. Was the graphics driver updated?

Jon

[goudi · Accepted solution]

Hi Jon,

Thanks for your suggestions.

The version that stopped working was Flow_Design_2014_English_WIN_64bit_R1_dlm.sfx.exe. I have tried to re-install the software, update drivers, etc. but without any luck. I could not understand why it had stopped working simultaneously on 2 different computers.

The solution was rather simple; I have download and installed a Flow_Design_2014_English_WIN_64bit_R3_dlm.sfx.exe version. Now even the Design Flow’s plugin for Revit is available and accessible form the top ribbon and everything works fine.

Regards,

Ras