Factory Design Suite General Discussion

Factory Design Suite General Discussion

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Member
Hodman
Posts: 5
Registered: ‎10-04-2012
Message 1 of 8 (232 Views)

INVENTOR 2013 continual random crashes

232 Views, 7 Replies
10-04-2012 07:49 PM

Help?

Approx August, Inventor 2013 started to randomly crash.

Until then it was working fine.

Service packs & several re-installs have not cured it.

I cannot replicate the process.

I am lucky if I get 20 minutes of operation.

One day it actually ran all day. The next it crashed maybe 20 times.

Several projects have only needed Acad which works fine but I have run out of time to postpone the Inventor projects.

 

Is anyone else having similar mysteries?

Employee
XuesongBai
Posts: 439
Registered: ‎03-15-2009
Message 2 of 8 (203 Views)

Re: INVENTOR 2013 continual random crashes

10-09-2012 11:49 PM in reply to: Hodman

Hello,

 

Sorry for any inconvenience that was took to you.

Have you sent the CER report to us? If so, can you post the mail address you input in the CER dialog. Then we willl get the report by your mail and give an analysis of the crash.

 

Thanks,

-Xuesong

Contributor
prem
Posts: 21
Registered: ‎08-01-2012
Message 3 of 8 (162 Views)

Re: INVENTOR 2013 continual random crashes

11-19-2012 10:35 AM in reply to: XuesongBai

same thing occured even on my laptop. Installed Factory Design Suite 2013, Inventor Crashes if try ot start a new part file for that matter if i try to access any command. CER has been sent through the following id: prem@kkmsoft.com.

 

Also note that this is fresh installation, with service pack 1 and 2 Installed, also attached the log files for your reference

 

Hardware -  HP Workstation Laptop I7, 16gb Ram, Nvidia Graphic Quadro 3000M, 

Thanks
Prem
Windows 7 64 Bit
16 Gigs of RAM
Intel I7
Nvdia Quadro 3000M
Employee
SallyXiong
Posts: 4
Registered: ‎09-11-2012
Message 4 of 8 (156 Views)

Re: INVENTOR 2013 continual random crashes

11-19-2012 06:07 PM in reply to: prem

Hello,

 

How about your network connection? Did you sign in to A360? You can sign out A360 and restart your Inventor to try again if you already sign in it.

 

Sally

Contributor
prem
Posts: 21
Registered: ‎08-01-2012
Message 5 of 8 (150 Views)

Re: INVENTOR 2013 continual random crashes

11-19-2012 09:20 PM in reply to: Hodman

Thanks Sally

It worked, signout Autodesk Could. But what is the reason why the problem when i am signed in on the cloud

 

regards

Prem

Thanks
Prem
Windows 7 64 Bit
16 Gigs of RAM
Intel I7
Nvdia Quadro 3000M
Employee
SallyXiong
Posts: 4
Registered: ‎09-11-2012
Message 6 of 8 (141 Views)

Re: INVENTOR 2013 continual random crashes

11-19-2012 10:39 PM in reply to: prem

In some enviroantment, this may happen. This maybe related with different network setting or others.

Member
Hodman
Posts: 5
Registered: ‎10-04-2012
Message 7 of 8 (134 Views)

Re: INVENTOR 2013 continual random crashes

11-20-2012 01:59 PM in reply to: SallyXiong

The solution for me was to wipe the hard drive and reinstall everything.

I no longer had time to search for an alternative solution. To my knowledge there were no other changes to the hard drive, just a "clean it, nuke it, reboot it".

So far it seems to be working again with similar instability issues to others in my office.

 

Cheers

HOD

Contributor
skhuam
Posts: 26
Registered: ‎11-30-2011
Message 8 of 8 (125 Views)

Re: INVENTOR 2013 continual random crashes

11-21-2012 01:00 AM in reply to: Hodman

this is the way i did when i running out of idea to solve it. it might works for sometimes but i hate to do all the backup job, and there is no guarantee for it to works- last options to go... 

 

Anything, new thing learn in this post. 

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