Factory Design Suite General Discussion

Factory Design Suite General Discussion

Reply
New Member
Cybberia
Posts: 2
Registered: ‎01-28-2013
Message 1 of 3 (152 Views)
Accepted Solution

Fatal Error- Unhandled Access Violation when changing to classic view

152 Views, 2 Replies
01-28-2013 01:35 PM

I have found a bug, and wanted to report it here in the hopes that someone from Autodesk sees it and can provide a patch. When my user opens the Autocad Mechanical portion of Autodesk Factory Design Suite, he recieves a message that reads FATAL ERROR: Unhandled Access Violation Reading 0x0000 Exception at 46ab0eh. I have found that after reseting the Mechanical to Factory defaults it works again without the error. The only tweak the user was making was to change the view of the classic view since this user is an old school designer and doesn't like using the ribbon. It is this change alone that is causing the error because we can open Mechanical several times without error. Then make only that one change and we get the fatal error the first time we re-open it.

 

If anyone has a fix for this, I would appreciate it. If not, I hope someone sees this error and could possibly provide an update that would fix this bug.

 

Thanks, Cybberia.

Thanks! I will see if SP1 is intalled. I did check for any updates and it said there were no updates available, so I assumed any service packs or updates were not the issue. I downloaded SP1 and will see if it installs today. I do see that in change log it has the following: CER: AutoCAD Mechanical 2013 may become unstable if you switch to Classic
workspace, after exit, and then launch it again.

 

Which is exactly my issue. Thanks again.

-Cybberia

Employee
XuesongBai
Posts: 440
Registered: ‎03-15-2009
Message 2 of 3 (146 Views)

Re: Fatal Error- Unhandled Access Violation when changing to classic view

01-28-2013 05:33 PM in reply to: Cybberia

Hello Cybberia,

 

Sorry for any  inconvenience that taken to you and your customers.

If my remember is correct, the Autocad mechanical SP1 has been fixing the issue already.

 

Thanks,

-Xuesong

New Member
Cybberia
Posts: 2
Registered: ‎01-28-2013
Message 3 of 3 (142 Views)

Re: Fatal Error- Unhandled Access Violation when changing to classic view

01-29-2013 05:37 AM in reply to: Cybberia

Thanks! I will see if SP1 is intalled. I did check for any updates and it said there were no updates available, so I assumed any service packs or updates were not the issue. I downloaded SP1 and will see if it installs today. I do see that in change log it has the following: CER: AutoCAD Mechanical 2013 may become unstable if you switch to Classic
workspace, after exit, and then launch it again.

 

Which is exactly my issue. Thanks again.

-Cybberia

Post to the Community

Have questions about Autodesk products? Ask the community.

New Post
Announcements
Are You Going To Be @ AU 2014? Feel free to drop by our AU topic post and share your plans, plug a class that you're teaching, or simply check out who else from the community might be in attendance. Ohh and don't forgot to stop by the Autodesk Help | Learn | Collaborate booths in the Exhibit Hall and meet our community team if you get a chance!