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problem with loging on Autodesk Green Building Studio Desktop

5 REPLIES 5
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Message 1 of 6
tominggp
1608 Views, 5 Replies

problem with loging on Autodesk Green Building Studio Desktop

hi to all...

if someone can help with my problem with loging into greenbuilding studio using desktop tool.

after entering user name and password the window with notification pop up (see atachment)...

any ideas???

thanks, d.
5 REPLIES 5
Message 2 of 6
mstein7484
in reply to: tominggp

Have you tried to click "OK" and see if you can continue?

Best Regards,
Marjorie Stein
Autodesk Green Building Studio Edited by: mstein7484 on Apr 7, 2010 7:36 PM


Marjorie Stein
QA Analyst
Generative Design Group
Autodesk, Inc.

insight.support@autodesk.com
Message 3 of 6
tominggp
in reply to: tominggp

yes, but it just come back to dialog window and keep poping up everytime I klick "LOG IN"

any ideas???
Message 4 of 6
mstein7484
in reply to: tominggp

Please go to this Knowledge Base article for further trouble shooting tips:
http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=13894591&linkID=13734494

Best Regards,
Marjorie


Marjorie Stein
QA Analyst
Generative Design Group
Autodesk, Inc.

insight.support@autodesk.com
Message 5 of 6
remigijus
in reply to: tominggp

I'm having the same problem ... and can't fix it :((
Message 6 of 6
AksetArc
in reply to: tominggp

Same problem here. Autodesk you should fix this. First i get the parameter name length error in logging in to the green building studio desktop program. Then i also get error when I reach page 3 of create new project. I saw that I might need internet explorer 6 to bypass this. But its not possible to install on windows 7!

Why dont you upgrade your service to work on all web browsers?
And what is this parameter length error!?

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