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New Member
tominggp
Posts: 2
Registered: ‎04-07-2010
Message 1 of 6 (1,062 Views)

problem with loging on Autodesk Green Building Studio Desktop

1062 Views, 5 Replies
04-07-2010 12:10 PM
hi to all...

if someone can help with my problem with loging into greenbuilding studio using desktop tool.

after entering user name and password the window with notification pop up (see atachment)...

any ideas???

thanks, d.
Employee
mstein7484
Posts: 101
Registered: ‎03-16-2009
Message 2 of 6 (1,062 Views)

Re: problem with loging on Autodesk Green Building Studio Desktop

04-07-2010 12:36 PM in reply to: tominggp
Have you tried to click "OK" and see if you can continue?

Best Regards,
Marjorie Stein
Autodesk Green Building Studio Edited by: mstein7484 on Apr 7, 2010 7:36 PM


Marjorie Stein
QA Analyst
Green Building Studio
Autodesk, Inc.

bpa.team@autodesk.com
New Member
tominggp
Posts: 2
Registered: ‎04-07-2010
Message 3 of 6 (1,062 Views)

Re: problem with loging on Autodesk Green Building Studio Desktop

04-07-2010 12:47 PM in reply to: tominggp
yes, but it just come back to dialog window and keep poping up everytime I klick "LOG IN"

any ideas???
Employee
mstein7484
Posts: 101
Registered: ‎03-16-2009
Message 4 of 6 (1,062 Views)

Re: problem with loging on Autodesk Green Building Studio Desktop

04-07-2010 01:08 PM in reply to: tominggp
Please go to this Knowledge Base article for further trouble shooting tips:
http://usa.autodesk.com/adsk/servlet/ps/dl/item?siteID=123112&id=13894591&linkID=13734494

Best Regards,
Marjorie


Marjorie Stein
QA Analyst
Green Building Studio
Autodesk, Inc.

bpa.team@autodesk.com
Member
remigijus
Posts: 3
Registered: ‎01-26-2010
Message 5 of 6 (1,062 Views)

Re: problem with loging on Autodesk Green Building Studio Desktop

04-14-2010 10:55 PM in reply to: tominggp
I'm having the same problem ... and can't fix it :smileysad:(
New Member
AksetArc
Posts: 2
Registered: ‎04-12-2010
Message 6 of 6 (1,062 Views)

Re: problem with loging on Autodesk Green Building Studio Desktop

04-24-2010 07:11 AM in reply to: tominggp
Same problem here. Autodesk you should fix this. First i get the parameter name length error in logging in to the green building studio desktop program. Then i also get error when I reach page 3 of create new project. I saw that I might need internet explorer 6 to bypass this. But its not possible to install on windows 7!

Why dont you upgrade your service to work on all web browsers?
And what is this parameter length error!?
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