New Member
Posts: 1
Registered: ‎11-24-2011
Message 1 of 2 (617 Views)

problem with licensing Ecotect

617 Views, 1 Replies
04-14-2012 12:38 PM



I had to reinstall ecotect after uninstalling it and when I try to submit the (student license numbers) in the new installation it tells me 'cannot license the product because there is another version of ecotect already installed' (but there isn't any). Could comeone help me? 



*Expert Elite*
Posts: 10,736
Registered: ‎01-14-2005
Message 2 of 2 (613 Views)

Re: problem with licensing Ecotect

04-15-2012 04:08 PM in reply to: marco_baik

It's probably stuck in the installation registry. 


To Diagnose and Fix installation problems automatically, please see the new Microsoft tool for this here:

For more information on the Autodesk KB Support article concerning the clean uninstall of Autdoesk products, see this link:

For all other installation problems on Windows XP SP2 or below consider using the Microsoft Installer Clean Up Utility. For more information on this program, please my forum post here:

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