hi
i need to transfer my licenses for ecoctect, weather tool, and solar tool. the software will not transfer the license back to the server, error message: :"ACTIVATION ERROR THE LICENCE SERVER REPLIED WITH THE FOLLOWING ERROR: log in failed - your details did not match any existing Ecotect sales account. Please check your log in details and try again." I did verify the information, several times, no dice.
please help.
moe@neu.edu
thank you
Kiel Moe