Stack Dump message

[hfail]

I loaded the full version of Volo View and then the 16 meg version of VVE. We need both programs because we use the VVE plug-in in conjuction with our web site so that users can download drawings (dwf/dwg) that are placed on the site. We use the full version of VV so that users can save the downloaded drawing to their local drive and launch the VV program, open the drawing, and plot. I think having the 2 programs loaded is causing a problem. They both work great independantly on the users' machine but when both are loaded the VV displays "This program has performed an illegal function and will be shut down" message when attempting to launch the program. The details of this message are as follows:
VOLOVIEW caused an invalid page fault in
module AXUNITV.DLL at 0137:019f1acf.
Registers:
EAX=80040154 CS=0137 EIP=019f1acf EFLGS=00010206
EBX=00000000 SS=013f ESP=009cd45c EBP=009cd474
ECX=00000000 DS=013f ESI=0110a464 FS=4817
EDX=00000000 ES=013f EDI=019f70e0 GS=0000
Bytes at CS:EIP:
89 59 08 88 59 18 dd 59 10 e8 28 fb ff ff ff 75
Stack dump:
00000000 0110a46c 0110a464 8007000e 0110a464 00000000 009cd4c8 019f2b99 019f2631 0110a440 019f2a89 00000000 0110a440 019f288e 019f725c 019f25fb

Does anyone know what could be causing this problem? I need an answer ASAP as I have users breathing down my neck.

[Anonymous]

I can tell you I'm running VV1.1 and VVE on one machine (both at the
same time) and VV1.11 and VVE on the other machine (both at the same
time) and do not have any problems. The error you are describing
"VOLOVIEW caused an invalid page fault" is a video issue. Sounds like
both programs are sending information to the same address. The fix for
this is usually updating the video card driver. Hope this helps.

--
Bill Gilk
PSG Product Support, Americas
WW Support & Services, Autodesk
Discussion Q&A: http://www.autodesk.com/discussion
hfail wrote:

> I loaded the full version of Volo View and then the 16 meg version of
> VVE. We need both programs because we use the VVE plug-in in
> conjuction with our web site so that users can download drawings
> (dwf/dwg) that are placed on the site. We use the full version of VV
> so that users can save the downloaded drawing to their local drive and
> launch the VV program, open the drawing, and plot. I think having the
> 2 programs loaded is causing a problem. They both work great
> independantly on the users' machine but when both are loaded the VV
> displays "This program has performed an illegal function and will be
> shut down" message when attempting to launch the program. The details
> of this message are as follows:
> VOLOVIEW caused an invalid page fault in
> module AXUNITV.DLL at 0137:019f1acf.
> Registers:
> EAX=80040154 CS=0137 EIP=019f1acf EFLGS=00010206
> EBX=00000000 SS=013f ESP=009cd45c EBP=009cd474
> ECX=00000000 DS=013f ESI=0110a464 FS=4817
> EDX=00000000 ES=013f EDI=019f70e0 GS=0000
> Bytes at CS:EIP:
> 89 59 08 88 59 18 dd 59 10 e8 28 fb ff ff ff 75
> Stack dump:
> 00000000 0110a46c 0110a464 8007000e 0110a464 00000000 009cd4c8
> 019f2b99 019f2631 0110a440 019f2a89 00000000 0110a440 019f288e
> 019f725c 019f25fb
>
> Does anyone know what could be causing this problem? I need an answer
> ASAP as I have users breathing down my neck.

[hfail]

Have you installed your programs in the same order I have? I can run both programs on my machine depending on the order in which they were installed.