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Removed TrueView 2010--now TrueView 2013 won't install

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Message 1 of 2
planckster
1346 Views, 1 Reply

Removed TrueView 2010--now TrueView 2013 won't install

Has anyone had this problem?

 

After uninstalling TrueView 2010, I used jv16 Power Tools to clean my registry and then rebooted.

 

I downloaded the "SetupDWGTrueView2013_64bit.exe" file for my Win7 64-bit Professional system.

 

Ran this file which created an 'Autodesk/DWGTrueViewx64InstallImage' directory containing the installation files.

 

Double-clicked the "Setup.exe" file, the User Account Control window opened, I said "Yes" to allow Autodesk to make changes to my computer, and nothing happened.

 

I tried running the "Setup.exe" file as an Administrator and even copied the InstallImage files to a new directory. Setup.exe didn't install there either.

 

I never get the installation to begin, but just in case, I do have MS Net 4 Extended installed along with SP1 (KB2468871).

 

Does anyone have an idea why 'Setup.exe' doesn't run?

 

Thanks greatly for your help.

 

Jerry

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Message 2 of 2
korgy
in reply to: planckster

i unsinstalled TrueView 2012, which worked fine, and then couldn't get 2013 to install. i also re-installed Net 4 and SB 2.  still no luck.

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