Hi everyone, I'm trying to install the DWG TrueView 2014 on my computer with Win 7 Enterprise 64bits using the file 'SetupDWGTrueView2014_ENU_64bit.sfx.exe' and I cannot reach the complete installation without having an error concerning the 'Windows Explorer'.
During the installation, the 'Setup.exe' shows a window that says 'the following applications should be closed before continuing the install' and the application listed is 'Windows Explorer'. I have closed manually and automatically the 'Win Explorer', i have put 'Do not close', and also 'Ignore', but nothing seems to work.
Do anyone know what is going on?
I've been using DWG TrueView in this computer, since version 2011 without having any problem.
I'm attaching some pictures below.
Restore the OS back to prior to the attempts to install.
Download the Installation package.
Are you checking the box to Automatically Open when done with the download?
Some general install items to follow:
Access a broad range of knowledge to help get the most out of your products and services.
Start with some of our most frequented solutions or visit the Installation and Licensing Forum to get help installing your software.
Upgrading to a 2015 product? Make sure to check these out 1st!