DWG TrueView

DWG TrueView

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Active Member
kevinbrelis
Posts: 8
Registered: ‎09-16-2010
Message 1 of 13 (5,723 Views)
Accepted Solution

Installing Trueview in Citrix

5723 Views, 12 Replies
09-16-2010 09:06 AM

Is the installation of Trueview in Citrix possible and/or supported? I can't seem to find any documentation or support for it. Any help or suggestions would be greatly appreciated. Thanks!

With the recent Citrix Ready release of Autodesk Revit 2012 and additional Citrix Ready AutoCAD verticals I have asked the product managers about this. This information is based on their response and technical information known to us here at Autodesk:

 

Autodesk Trueview:

Using Autodesk TrueView on XenApp or XenDesktop is not a violation of the end user license agreement.

Autodesk TrueView has not been tested on XenApp or XenDesktop. It is therefore not supported on XenApp or XenDesktop.

Users have reported successful implementation of Autodesk TrueView on both XenApp or XenDesktop.

 

Autodesk Design Review:

Using Autodesk Design Review on XenApp or XenDesktop is not a violation of the end user license agreement.

Autodesk Design Review was tested on XenApp 4.5. Autodesk Design Review has not been tested on XenApp 5.0 or 6.0 and is therefore only supported on XenApp 4.5. Autodesk Design Review has not been tested on XenDeskitop.

There should not be any problems using Autodesk Design Review on XenApp 4.5, 50, or 6.0. You may need to use the post install scripts to configure additional users.

http://support.autodesk.com/getdoc.asp?id=TS14669228

Product Support
Shawn_Niles
Posts: 272
Registered: ‎12-02-2008
Message 2 of 13 (5,687 Views)

Re: Installing Trueview in Citrix

09-21-2010 12:58 PM in reply to: kevinbrelis

TrueView is not supported on Citrix XenApp or XenDesktop. Using Citrix XenApp requires the purchase of a Network type that includes an a End User License Agreement addendum granting the legal privilege to self host the application with Citrix Self Hosting. Otherwise it will violate the End User License Agreement.



Shawn Niles
Active Member
bherber
Posts: 8
Registered: ‎01-29-2008
Message 3 of 13 (5,280 Views)

Re: Installing Trueview in Citrix

02-22-2011 06:53 AM in reply to: kevinbrelis

Kevin: i have been fighting this battle for a while,  sad to say, just use solidworks Edrawings application. it is very lightweight, free, and works well.  They also have an API option.  I hope Autodesk see this big hole they need to fill.  Maybe they could update Voloview.

New Member
aaronf001
Posts: 2
Registered: ‎04-17-2011
Message 4 of 13 (5,012 Views)

Re: Installing Trueview in Citrix

04-17-2011 08:31 AM in reply to: kevinbrelis

Shawn, Just to clarify:

 

1. Is DGW TrueView 2012 and Design Review supported on Citrix?

2. Is so what type of "Network Licensing" is requird? or just contact a account manager?

Alumni
DouglasLauritsen
Posts: 642
Registered: ‎04-16-2008
Message 5 of 13 (4,967 Views)

Re: Installing Trueview in Citrix

04-25-2011 08:34 AM in reply to: aaronf001

With the recent Citrix Ready release of Autodesk Revit 2012 and additional Citrix Ready AutoCAD verticals I have asked the product managers about this. This information is based on their response and technical information known to us here at Autodesk:

 

Autodesk Trueview:

Using Autodesk TrueView on XenApp or XenDesktop is not a violation of the end user license agreement.

Autodesk TrueView has not been tested on XenApp or XenDesktop. It is therefore not supported on XenApp or XenDesktop.

Users have reported successful implementation of Autodesk TrueView on both XenApp or XenDesktop.

 

Autodesk Design Review:

Using Autodesk Design Review on XenApp or XenDesktop is not a violation of the end user license agreement.

Autodesk Design Review was tested on XenApp 4.5. Autodesk Design Review has not been tested on XenApp 5.0 or 6.0 and is therefore only supported on XenApp 4.5. Autodesk Design Review has not been tested on XenDeskitop.

There should not be any problems using Autodesk Design Review on XenApp 4.5, 50, or 6.0. You may need to use the post install scripts to configure additional users.

http://support.autodesk.com/getdoc.asp?id=TS14669228



Douglas Lauritsen
Support Specialist
Product Support
Autodesk, Inc.

New Member
aaronf001
Posts: 2
Registered: ‎04-17-2011
Message 6 of 13 (4,884 Views)

Re: Installing Trueview in Citrix

05-05-2011 06:43 AM in reply to: DouglasLauritsen

Hi Douglas,

 

 

Thank you for your clear and quick response. You have efficiently clarified an area of uncertainly that has persisted for some time.

Member
mur1972
Posts: 3
Registered: ‎04-01-2011
Message 7 of 13 (4,874 Views)

Re: Installing Trueview in Citrix

05-05-2011 07:23 AM in reply to: kevinbrelis

To continue this thread...

 

Dear All,


We are runing a Citrix environment consisting of Windows 2003 Servers and Presentation Server 4.5.

 

I have been trying to install and configure DWG TrueView 2012 for my customers in house:

 

DWG TrueView installs fine and I am able to run it initially as an administrator. Now when I run the application on a published Desktop or published application for my cutsomers I experience an issue. On intial launch the application attempts to perform an mini configuartion update. It downloads a large amount of data files into the users profile and updates user hive of the registry (no big problem here). Unfortunately it also appears to install information into the HKEY_CLASSES_ROOT of the registry hive which needs admin rights. The application exits immediately and I get an error to say user to not have sufficient access rights.

 

Has anyone managed to circumvent this problem or is there installation or configuration guide for Terminal Server available?

 

Thanks in advance

Mark.

Member
PhilLilley6075
Posts: 3
Registered: ‎05-19-2011
Message 8 of 13 (4,778 Views)

Re: Installing Trueview in Citrix

05-19-2011 02:18 AM in reply to: kevinbrelis

Hi Mark

 

I don't know if you're still trying to get this to work but I've used the following post from DanS_Carte with great success in the past - if you've got lots of users then you'll want to script it. I've used this with Server 2003, PS4.5 and TrueView 2009 and it works fine. I haven't tried it with the latest version of TrueView but hopefully it will work.

 

http://forums.autodesk.com/t5/DWG-TrueView/Multi-user-useage/td-p/1545195

 

Cheers

 

Phil

Member
MillerJR
Posts: 3
Registered: ‎06-16-2011
Message 9 of 13 (4,573 Views)

Re: Installing Trueview in Citrix

06-16-2011 08:39 AM in reply to: kevinbrelis

I have tried Phil's recommendation of using DanS_Carte's post.  Unfortunately it doesn't seem to be working.

 

I have Googled to the end of the Internet and have found absolutely no resolution yet.  Working on Binging a solution, but will probably reach the end as well.

 

Called Autodesk and they were about as helpful as a 7 year itch.

 

Thanks.

 

John

 

Member
PhilLilley6075
Posts: 3
Registered: ‎05-19-2011
Message 10 of 13 (4,568 Views)

Re: Installing Trueview in Citrix

06-16-2011 08:54 AM in reply to: kevinbrelis

Hi John

 

Just out of interest what version's of TrueView & Citrix are you using?

 

cheers

 

Phil

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