Hi all, I know this thread is from 2006, but I just met with the same issue with DWG 2014. Error is exactly the same:
CustomAction CheckForACADExistence returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (80:6C) [19:06:50:068]: Transforming table InstallExecuteSequence.
Action ended 19:06:50: CheckForACADExistence. Return value 3.
Action ended 19:06:50: INSTALL. Return value 3.
MSI (s) (80:6C) [19:06:50:073]: Note: 1: 1708
MSI (s) (80:6C) [19:06:50:073]: Product: DWG TrueView 2014 -- Installation operation failed.
And my question is the same too - what is the subject of CheckForACADExistence?
Can someone from support provide a good guess? Thanks
I just saw the same issue with 2014 and resolved it by copying the rest of the required installation source files into the package folder. I.e. the MSI is like an Administrative Installation Point type MSI which depends on the expanded files to be present to install successfully.
Hope this helps.
Access a broad range of knowledge to help get the most out of your products and services.