I hope someone can help. I have installed TrueView 2014 on a number of PC's where I work. I have made sure that all the pre-requisites are installed however on some of the PC’c I am getting the following error.
Dwgviewr.exe has stopped working.
Problem Event Name: APPCRASH
Application Name: dwgviewr.exe
Application Version: 0.0.0.0
Application Timestamp: 5114ccf4
Fault Module Name: accore.dll
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 5114c7dd
Exception Code: c0000005
Exception Offset: 00791f91
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 2057
Additional Information 1: 1e00
Additional Information 2: 1e00188f6d53a60a5cb4953ad219789a
Additional Information 3: 7dc8
Additional Information 4: 7dc8c1f7aa220f5e581287d42ab4ec35
I have tried un-installing & re-installing but get the same error on the same PC’s.
Can anyone help please?