dwgviewr.exe has stopped working

[WayneShep]

Hi

I hope someone can help.  I have installed TrueView 2014 on a number of PC's where I work.  I have made sure that all the pre-requisites are installed however on some of the PC’c I am getting the following error.

Dwgviewr.exe has stopped working.

Problem signature:

  Problem Event Name:        APPCRASH

  Application Name:             dwgviewr.exe

  Application Version:           0.0.0.0

  Application Timestamp:     5114ccf4

  Fault Module Name:          accore.dll

  Fault Module Version:        0.0.0.0

  Fault Module Timestamp:  5114c7dd

  Exception Code:  c0000005

  Exception Offset:                00791f91

  OS Version:          6.1.7601.2.1.0.256.4

  Locale ID:             2057

  Additional Information 1:  1e00

  Additional Information 2:  1e00188f6d53a60a5cb4953ad219789a

  Additional Information 3:  7dc8

  Additional Information 4:  7dc8c1f7aa220f5e581287d42ab4ec35

I have tried un-installing & re-installing but get the same error on the same PC’s.

Can anyone help please?