OS is Win7 Pro SP1 64 bit
Trying to install DWG Trueview. The sfx file appeared to download properly and has been extracted into C:\Autodesk
setup.exe is in C:\Autodesk\SetupDWGTrueView2015_ENU_64bit, the folder contents look normal
If I double click on setup.exe I get the normal "Do you want to run this file?" dialog. If I click "Run" teh dioalog disappears but nothing runs. Checking Task Manager confirms that there is no install running
If I right-click on setup.exe and choose "run as administrator" I get nothing, not even the normal "Do you want to run this file?" dialog. Again nothing runs and this is confirmed in Task Manager.
I can see in SETUP.INI "INSTALL_PATH=%ProgramFiles%\Autodesk" and confirm that this folder is NOT being created, it does not exist.
Any ideas?
Running AVG Internet Security Business Edition. I've tried temporarily disabling it and it makes no difference.
I just ran into this issue myself - when I went into C:\Autodesk\SetupDWGTrueView2015_ENU_64bit, I dug further into the x64\dwgviewr folder inside and tried to run the dwgviewr.exe file. I immediately got an error saying that I needed to install additional DirectX components to continue.
I downloaded the dxwebsetup file from Microsoft, ran it, and let it install additional components. When it was done, DWG TrueView 2015 let me continue to install without the "incompatible OS" error message. Hope this helps 🙂
it sounds like you have extra security enabled on that machine either through permissions or something else
it works fine here on Windows 7 64 bit
it does not ask me if i want to run the file
DarrenP
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