DWG TrueView

DWG TrueView

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Registered: ‎02-03-2004
Post 1 of 4

DWG Trueview 2015 won't install on Win7 x64

6959 Views, 3 Replies
03-24-2014 09:42 PM

OS is Win7 Pro SP1 64 bit

 

Trying to install DWG Trueview. The sfx file appeared to download properly and has been extracted into C:\Autodesk

setup.exe is in C:\Autodesk\SetupDWGTrueView2015_ENU_64bit, the folder contents look normal

 

If I double click on setup.exe I get the normal "Do you want to run this file?" dialog. If I click "Run" teh dioalog disappears but nothing runs. Checking Task Manager confirms that there is no install running

If I right-click on setup.exe and choose "run as administrator" I get nothing, not even the normal "Do you want to run this file?" dialog. Again nothing runs and this is confirmed in Task Manager.

 

I can see in SETUP.INI "INSTALL_PATH=%ProgramFiles%\Autodesk" and confirm that this folder is NOT being created, it does not exist.

 

Any ideas?

 

Running AVG Internet Security Business Edition. I've tried temporarily disabling it and  it makes no difference.

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Registered: ‎03-27-2014
Post 2 of 4

Re: DWG Trueview 2015 won't install on Win7 x64

03-27-2014 08:45 AM in reply to: mrcross

I just ran into this issue myself - when I went into C:\Autodesk\SetupDWGTrueView2015_ENU_64bit, I dug further into the x64\dwgviewr folder inside and tried to run the dwgviewr.exe file.  I immediately got an error saying that I needed to install additional DirectX components to continue.

 

I downloaded the dxwebsetup file from Microsoft, ran it, and let it install additional components.  When it was done, DWG TrueView 2015 let me continue to install without the "incompatible OS" error message.  Hope this helps :smileyhappy:

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Registered: ‎09-13-2007
Post 3 of 4

Re: DWG Trueview 2015 won't install on Win7 x64

03-27-2014 12:49 PM in reply to: pmwright9401

it sounds like you have extra security enabled on that machine either through permissions or something else

it works fine here on Windows 7 64 bit

it does not ask me if i want to run the file

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Registered: ‎08-18-2010
Post 4 of 4

Re: DWG Trueview 2015 won't install on Win7 x64

06-09-2014 02:17 AM in reply to: DarrenP
Spoiler
had a similar experience with DWG Trueview on Windows 8. Finally found if you download the file to your computer & then run in compatability mode it installs without problems. Hope this helps

 

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