Hello, I'm running into an installation issue with DWG TrueView 2015 and Microsoft Word 2010. After installing TrueView as administrator, I can open Word as administrator without issue. But when the user opens Word, he recives an error that the installation of DWG True requires Admin privileges, which the user purposely does not have. The user is able to use DWG TrueView for their purposes despite this error in Word, but doesn't want to deal with this popup everytime Word is opened. Is there a way to disable the Word integration?
I have already tried repairing DWG TrueView as well as removing the available features, then restarting Word as the user, but still receive this error. I also poked around the user's %appdata%\Autodesk directory for a configuration file to alter this behavior & the users registry for a setting to change, but didn't find anything.
Hello,
I have the same issue on all my computers with DWG TrueView 2015 and Word 2013 !
I tried to repair and reinstall but nothing works.
Do you find a solution ?
Thanks
No, I did not. The only way around this is to either uninstall DWG TrueView 2015 or give the user local admin rights.
Which configuration is it ?
TrueView 2015 32 Bit or 64 Bit ?
Office 2010 32 Bit or 64 Bit ?
regards
Markus
Tried on a test machine with your scenario and worked. But my test machine was "clean".
So to investigate, can you please activate full msi logging on your machine and try with a normal user that run into this error. Then in the %temp% folder you have detailed msi log files which I can analyze. Post the log files as zip archive.
To temporarily activate full msi logging you have to create the following registry keys:
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer
string value key: "Logging" with value "voicewarmupx" (REG_SZ)
dword value key "Debug" with value 7 (REG_DWORD)
should look like this:
The screenshot is from the "wow" node, but the keys are reflected. So put at one location and they are (normally) mirrored to the other location
regards
Markus
I have this same problem with two users. Installation prompts every time Word 2007 is opened. We're on Windows 7 and Office 2007 32-bit.
I have tried repair and reinstall. They are high-end users so unfortunately I can't install msi logging.
Is there a fix for this?
I think I have found a problem which creates the scenario you have. To check please follow my screen shot and post your error messages here. For my case the solutions is a little hotfix. If your problem is the same I can post the hotfix.
regards
Markus
Please activate the MSI logging as described in my last post, do whatever you have to do that you run into the error and send me then the MSI*.log files from the %temp% folder.
Please zip the files.
regards
Markus
I am having the same problem. Attached is the information I think m.latz stated to post for additional help. Thank you for any help or direction anyone can provide.
Good mornig Racko Wacko
Please send me your email adress. I`ll send you the two files to solve the problem. Do you use 32 or 64 bis Windoews 7?
Regards