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DWG Trueview 2014 Operating System not supported

5 REPLIES 5
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Message 1 of 6
mariegrem
1136 Views, 5 Replies

DWG Trueview 2014 Operating System not supported

Okay, I have not seen a solution yet for DWG Trueview 2014 not installing with the error message "Operating System not supported". I have tried everything that I have seen in the community and still can't get past this issue. I am running on a 64 bit system and have removed everything associated with AutoDesk from my PC. I have the latest versions of everything required (.NET, Windows 7 Professional, IE, etc.) and still can't get this to work. Any help would be greatly appreciated.

5 REPLIES 5
Message 2 of 6
dgorsman
in reply to: mariegrem

Most common problem would be using a 32-bit installer with a 64-bit operating system, or vice versa.

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If you are going to fly by the seat of your pants, expect friction burns.
"I don't know" is the beginning of knowledge, not the end.


Message 3 of 6
mariegrem
in reply to: dgorsman

Using a 64-bit installer on a 64-bit system.

Message 4 of 6
dgorsman
in reply to: mariegrem

Interesting.  Just for shiggles, try the 32-bit installer.  If that still fails I recommend posting in the Installation board.  You'll get more help with this specific problem there.

 

----------------------------------
If you are going to fly by the seat of your pants, expect friction burns.
"I don't know" is the beginning of knowledge, not the end.


Message 5 of 6
mariegrem
in reply to: dgorsman

Tried the 32-bit installer, didn't work. I will post on board you suggested.

Message 6 of 6
pendean
in reply to: mariegrem

Check the name of your file that you downloaded: the DTV downloader on the website is stuck at only downloading the 32bit version right now, regardless of what you pick from the pulldown menu.

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