When I try to open DWG TrueView 2014 I receive an Alert that indicates "Configuration file may be locked by another process or have been set Read Only (.cfg, .bak). File: C:\Program Files AutoDesk\DWG Trueview 2014\dwgviewr2014.cfg Please correct this problem and press Retry or press Cancel to exit the application.
I have completely shut down my computer and then tried opening the program again and still receive this message. I have searched for the dwgviewr2014.cfg file but it cannot be found.
Any suggestions on how to fix this.
I might add that I have also tried uninstalling the program and get the message "Failed to get allied products."