After loading a DWG file TrueView crashes with the following error message:
Error Report – Required Value Missing
An Autodesk product failed to send the required value for UPITOKEN.
The error report sent to Autodesk may be incomplete.
Has anyone seen this error before? The drawing does show up but TrueView crashes instantly.
I have packaged/sequenced TrueView as an App-V package by following these instructions: http://www.viridisit.se/eng/blog/sequence-dwg-true
I'm having the same problem. After having multiple crashes from Map 3d 2013 I decided to go back to 2012, but apparently didn't save one drawing back to 2010 format. I tried using TrueView 2013 to convert the drawing, but the same error message you describe above and then it crashes and I loose all access to the drawing in TrueView. Any help with this would be much appreciated. I'm very disappointed with the latest 2013 dwg format, nothing but problems for me.
To succesfully sequence DWG trueview 2012 and 2013 you need to install the application to the Q: drive.
Unfortunately the default Autodesk installer does not support installing to a subst Q: drive (which is created by the sequencer by default) to work around this either use a physical Q: drive or install by using the dwgviewr.msi directly using the following commandline:
msiexec /i dwgviewr.msi INSTALLDIR=Q:\<your sequence folder>\Autodesk\ /qb+
(you should also install the DirectX add-on/update manualy during sequencing when using the msi)
Also (at least for DWG Ttrueview 2012) make sure you have the latest .NET 4.0 updates installed before sequencing. Otherwise the resulting sequence will crash when starting DWG Trueview on a PC with the lastest updates installed. If you do this de resulting sequence will work on both PC's with and without the lastest .NET 4.0 updates.
And of course have the VC++ redist prereqs installed before sequencing.
I'm getting the same error when packaging using App-V 4.6 SP1. I've followed the same process that I used to successfully package AutoCAD Map 3D 2012 and Trueview 2012, but I am still getting this same UPITOKEN with every attempt. I have installed Visual C++ 2010, DirectX and .NET 4.0 both directly onto the sequencer, and packaged each separately, and then expanded these into the package prior to installing. I have also tried with and without .NET 4.0. The same result each time. This is all being done with a separate Q drive that Trueview 2013 is installed to. I have also tried installing to the default directory.
Any further help would be greatly appreciated.
elliot, on what OS are you running the sequenced TrueView 2013?
I have the same problem (UPITOKEN) running it on XP (x86) targets. On Windows 7 (x64) systems the same sequenced TrueView 2013 package runs fine..
Hi, I was sequencing on a Server 2008 32 Bit virtual machine, to then deploy to Windows 7 32 Bit virtual desktops. It installs fine directly onto the virtual machine, but the moment you try running the sequenced version to streamline it, you get the error. So far I've tried every permutation from the 2012 recipe and no luck. I'll keep trying and let you know if I get any success. Thanks.
elliot, I also wasn't able to start the application to streamline on the sequencer system (XP x86), but just ignored and continued. However on the Windows 7 target system it ran just fine. But still having issues with XP targets though..