DWG TrueView

DWG TrueView

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paularl77
Posts: 1
Registered: ‎02-05-2013
Message 1 of 2 (1,151 Views)

Can't complete the installation due to a missing file

1151 Views, 1 Replies
02-05-2013 11:34 PM

I've been trying to install TrueView but everytime I get this message:

 

The system cannot find the path specified.

C:\Users\Paula\AppData\Local\Temp\_AI2E9B.tmp\x64\dwgviewr\dwgviewr.msi

 

I tried deleting the files and downloading it again several times but I'm getting the same result always. What can I do?

 

Thanks,

 

PRL

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Charles_Shade
Posts: 8,204
Registered: ‎04-10-2005
Message 2 of 2 (1,145 Views)

Re: Can't complete the installation due to a missing file

02-06-2013 05:41 AM in reply to: paularl77

Three things:

A quick Google search of \dwgviewr\dwgviewr.msi:

http://forums.autodesk.com/t5/Installation-Licensing/True-View-installation-says-system-cannot-open-...

there are other similar queries if you put \dwgviewr\dwgviewr.msi in the Google search box.

 

Autodesk Recommended Clean Install Procedure: (I suspect this will get you to Trueview Registry files as well.)
http://usa.autodesk.com/adsk/servlet/ps/dl/item?linkID=9240817&id=2887771&siteID=123112

 

REVO UNINSTALLER Free

Assuming this program sees the remnants of the Truview install and can go after it (you may want to install Truview again until it crashes) use the most aggressive setting and let REVO clean out the registry.

 

Drill down to the suspect folder listed in the error and make sure it is gone as well.

Then try the install

 

Regards, Charles Shade            Win8 FAQ
CSHADEDESIGN|AUTOCAD LT|LT-KB|DYNAMIC BLOCKS

 
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