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Is it installed? I had a similar issue on a very low spec machine. After doing some digging and research I decided to try adding the switch /nohardware to the target in the Trueview shortcut by right clicking on the shortcut, going to properties and adding a space after the text and then /nohardware
If your need is to purely view drawings then you could look at A360 or AutoCAD 360 as an alternative solution if you don't quite meet the spec for Trueview 2015.