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Message 1 of 20
wjackson
888 Views, 19 Replies

Install Fix??

DLL problems:
Come on guys, you "might" have a fix. Many of us really need this issue resolved, especially when your telling everyone to ditch VoloView for AEV.
19 REPLIES 19
Message 2 of 20
Anonymous
in reply to: wjackson

Can you be more specific?  The NNTP newsgroup
side doesn't seem to keep the threads forever.  What is the issue you're
having?


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
DLL
problems:
Come on guys, you "might" have a fix. Many of us really need
this issue resolved, especially when your telling everyone to ditch VoloView
for AEV.
Message 3 of 20
wjackson
in reply to: wjackson

0001\F7\AdPageView.dll There was a problem regiestering this file. > The installation will be cancelled.
Here is a variation of the theme:
The setup crashes/simply exits during registration of COM components.
Message 4 of 20
Anonymous
in reply to: wjackson

So run depends.exe and tell us what it says is
missing. There will be a little yellow warning sign next to the missing DLL. You
can get depends from
href="http://www.dependencywalker.com">http://www.dependencywalker.com
.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
0001\F7\AdPageView.dll
There was a problem regiestering this file. > The installation will be
cancelled.
     Here is a variation of the theme:

The setup crashes/simply exits during registration of COM
components.
Message 5 of 20
wjackson
in reply to: wjackson

Warning: At least one delay-load dependency module was not found.
Warning: At least one module has an unresolved import due to a missing export function in a delay-load dependent module.
APPHELP.DLL
Message 6 of 20
wjackson
in reply to: wjackson

Why am I supplying all this info again? Its in 4 other threads with people (edited) about it.
Message 7 of 20
Anonymous
in reply to: wjackson

What is your OS / SP level and IE
version?


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
Warning:
At least one delay-load dependency module was not found.
Warning: At least
one module has an unresolved import due to a missing export function in a
delay-load dependent module.
APPHELP.DLL
Message 8 of 20
Anonymous
in reply to: wjackson

Gee. Your words make us wish to help you
so.

"wescfa" wrote in message
news:f15ee74.4@WebX.maYIadrTaRb...Why
am I supplying all this info again? Its in 4 other threads with people
(edited) about it.
Message 9 of 20
wjackson
in reply to: wjackson

(edited by moderator - review guidlines please)

Autodesk,
OS Name Microsoft Windows 2000 Professional
Version 5.0.2195 Service Pack 3 Build 2195
IE 6.0.2800.1106C0
Message 10 of 20
cadsysmgr
in reply to: wjackson

While Scott counts to 10 I will reply. SCOTT is not

playing. He knows his stuff and is NOT GOING TO search

a boat load of threads to PATCH your problem together.

IF he asks for information give it too him. That is IF

you really want the help.
Message 11 of 20
wjackson
in reply to: wjackson

The real problem is, I shouldn't have had to start another thread on this. We should have had one thread on this issue since it seems to be a fairly large problem. Scott, I apologize for any rude comments directed towards you. I was just bent because of the lack of help for those guys who have been having this issue.
Message 12 of 20
Anonymous
in reply to: wjackson

The problem is one of reproducibility.  After
several months, we have not been able to reproduce it in house.  If any AEV
users have found the magic juju which corrects this problem, or any other clues
to help solve it, we could proceed further.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
The
real problem is, I shouldn't have had to start another thread on this. We
should have had one thread on this issue since it seems to be a fairly large
problem. Scott, I apologize for any rude comments directed towards you. I was
just bent because of the lack of help for those guys who have been having this
issue.
Message 13 of 20
Anonymous
in reply to: wjackson

I cannot view the posters original message. 
All I get is: "(edited by moderator -
review guidlines please)
" if the poster could repost the symptoms in
such a fashion that the moderator doesn't get offended, maybe the
group could help out.

 

😛


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
"Jeffrey Klug (Autodesk)" <jeffrey dot klug at autodesk dot com>
wrote in message
href="news:809134C1933D69DA2D8428C5421365AA@in.WebX.maYIadrTaRb">news:809134C1933D69DA2D8428C5421...
...

The problem is one of reproducibility. 
After several months, we have not been able to reproduce it in house.  If
any AEV users have found the magic juju which corrects this problem, or any
other clues to help solve it, we could proceed further.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
The
real problem is, I shouldn't have had to start another thread on this. We
should have had one thread on this issue since it seems to be a fairly large
problem. Scott, I apologize for any rude comments directed towards you. I
was just bent because of the lack of help for those guys who have been
having this issue.
Message 14 of 20
Anonymous
in reply to: wjackson

Depends returns:

 

Warning: At least one delay-load dependency module was not found.

Warning: At least one module has an unresolved import due to a missing
export function in a delay-load dependent module.
APPHELP.DLL

 

The other information:

 

OS Name Microsoft Windows 2000 Professional
Version 5.0.2195 Service
Pack 3 Build 2195
IE 6.0.2800.1106C0

 


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

I cannot view the posters original message. 
All I get is: "(edited by moderator -
review guidlines please)
" if the poster could repost the symptoms in
such a fashion that the moderator doesn't get offended, maybe the
group could help out.

 

😛


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
"Jeffrey Klug (Autodesk)" <jeffrey dot klug at autodesk dot com>
wrote in message
href="news:809134C1933D69DA2D8428C5421365AA@in.WebX.maYIadrTaRb">news:809134C1933D69DA2D8428C54...
...

The problem is one of reproducibility. 
After several months, we have not been able to reproduce it in house. 
If any AEV users have found the magic juju which corrects this problem, or
any other clues to help solve it, we could proceed further.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
The
real problem is, I shouldn't have had to start another thread on this. We
should have had one thread on this issue since it seems to be a fairly
large problem. Scott, I apologize for any rude comments directed towards
you. I was just bent because of the lack of help for those guys who have
been having this issue.
Message 15 of 20
Anonymous
in reply to: wjackson

I am running:

 

Windows XP Professional

Version 2002 Service Pack 1 (All items up to date
from Windows Update)

IE 6.0.2800.1106.xpsp2.021108-1929

 

What's weird is that I get:


Warning: At least one module has an unresolved import due to a
missing export function in a delay-load dependent module.


when I run depends. Despite this AEV is
working for me.


When I look for the cause of this error
message, I see MPR.dll, Multiple Provider Router DLL, a DLL from Microsoft, that
is the culprit. My version of this DLL is 5.1.2600.0. Many of my other system
DLLs are 5.1.2600.1106. Based on that 1106 number and my version info for IE 6,
these probably came with IE 6.0. Why IE 6.0 does not have a new MPR.DLL is
beyond me. Does anyone know what product could be installed to upgrade MPR.DLL
to a newer version. That is the trick here. There is nothing wrong with AEV. We
just need a way to upgrade the underlying system, so that all of the necessary
components are present.



style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
Hey
Sheppard, go play in another thread.

Autodesk,
OS Name Microsoft Windows 2000 Professional
Version
5.0.2195 Service Pack 3 Build 2195
IE
6.0.2800.1106C0

Message 16 of 20
Anonymous
in reply to: wjackson

FWIW, I have the same MPR on my machine, and the
same delay-load module warning.  However, I don't get the problem with
AppHelp.dll that wescfa reported.  We're scratching our heads
here.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

I am running:

 

Windows XP Professional

Version 2002 Service Pack 1 (All items up to date
from Windows Update)

IE 6.0.2800.1106.xpsp2.021108-1929

 

What's weird is that I get:


Warning: At least one module has an unresolved import due to a
missing export function in a delay-load dependent module.


when I run depends. Despite this AEV
is working for me.


When I look for the cause of this
error message, I see MPR.dll, Multiple Provider Router DLL, a DLL from
Microsoft, that is the culprit. My version of this DLL is 5.1.2600.0. Many of
my other system DLLs are 5.1.2600.1106. Based on that 1106 number and my
version info for IE 6, these probably came with IE 6.0. Why IE 6.0 does not
have a new MPR.DLL is beyond me. Does anyone know what product could be
installed to upgrade MPR.DLL to a newer version. That is the trick here. There
is nothing wrong with AEV. We just need a way to upgrade the underlying
system, so that all of the necessary components are
present.



style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
Hey
Sheppard, go play in another thread.

Autodesk,
OS Name Microsoft Windows 2000 Professional
Version
5.0.2195 Service Pack 3 Build 2195
IE
6.0.2800.1106C0

Message 17 of 20
Anonymous
in reply to: wjackson

I have the same problem with MPR.DLL on with the
*exact* same OS and IE specs as JK.  I think that wescfa should walk his
APPHELP.DLL to see if there is another problem there.  It sounds like he
might have a displaced, incompatible or corrupt system file.  Maybe
there's one that just needs to be re-registered.  If any of these things
are the case, the issue might eventually manifest itself in other
areas, not just AEV.

 

😛

 

 

"Jeffrey Klug (Autodesk)" <jeffrey dot klug at autodesk dot com>
wrote in message
href="news:53DFAD4CB200F21B035F7BF13BAA7C4C@in.WebX.maYIadrTaRb">news:53DFAD4CB200F21B035F7BF13BAA7...
...


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
FWIW, I have the same MPR on my machine, and the
same delay-load module warning.  However, I don't get the problem with
AppHelp.dll that wescfa reported.  We're scratching our heads
here.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

I am running:

 

Windows XP Professional

Version 2002 Service Pack 1 (All items up to
date from Windows Update)

IE 6.0.2800.1106.xpsp2.021108-1929

 

What's weird is that I get:


Warning: At least one module has an unresolved import due to a
missing export function in a delay-load dependent module.


when I run depends. Despite this
AEV is working for me.


When I look for the cause of this
error message, I see MPR.dll, Multiple Provider Router DLL, a DLL from
Microsoft, that is the culprit. My version of this DLL is 5.1.2600.0. Many
of my other system DLLs are 5.1.2600.1106. Based on that 1106 number and my
version info for IE 6, these probably came with IE 6.0. Why IE 6.0 does not
have a new MPR.DLL is beyond me. Does anyone know what product could be
installed to upgrade MPR.DLL to a newer version. That is the trick here.
There is nothing wrong with AEV. We just need a way to upgrade the
underlying system, so that all of the necessary components are
present.



style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
Hey
Sheppard, go play in another thread.

Autodesk,
OS Name Microsoft Windows 2000 Professional
Version
5.0.2195 Service Pack 3 Build 2195
IE
6.0.2800.1106C0

Message 18 of 20
Anonymous
in reply to: wjackson

The only thing edited out was profanity. All content remains in
the message thread.
--
Anne Brown
Manager, Moderator
Autodesk Product Support Discussion Groups
Discussion Q&A: http://www.autodesk.com/discussion

Peter Lone wrote:
>
> I cannot view the posters original message. All I get
> is: "(edited by moderator - review guidlines please) " if the
> poster could repost the symptoms in such a fashion that the
> moderator doesn't get offended, maybe the group could help out.
Message 19 of 20
wjackson
in reply to: wjackson

Peter, what do you mean by "walk the dll"? I'll do whatever I can to help AD get this problem resolved. Out of 100 or so workstations I have a total of 7 systems with this problem. Out of those 7 I have 4 NT, 2 2K and 1 XP. Scott, if AEV is dependent of this particular version of MPR.DLL shouldn't it be included with the install or at least noted?
Message 20 of 20
Anonymous
in reply to: wjackson

The MPR.DLL thing is a red herring.  It's more
likely APPHELP.DLL, but that too is likely not the root issue.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
Peter,
what do you mean by "walk the dll"? I'll do whatever I can to help AD get this
problem resolved. Out of 100 or so workstations I have a total of 7 systems
with this problem. Out of those 7 I have 4 NT, 2 2K and 1 XP. Scott, if AEV is
dependent of this particular version of MPR.DLL shouldn't it be included with
the install or at least noted?

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