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Registered: ‎03-30-2010
Post 1 of 3

Disappearing Toolbar

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03-30-2010 08:42 AM
When I first open a file, I am seeing a toolbar with "Home, Markups and Measurments and Tools". However the if I try to open another drawing, that toolbar is gone. I close the browser and relaunch and it works fine again. Open another file and you guessed it - gone again. Any ideas?
*Bill Bai(Autodesk)
Post 2 of 3

Re: Disappearing Toolbar

04-05-2010 07:54 PM in reply to: rrockwell
Thank you for your question and I appreciate your
frustration.

This is an known issue using Design Review with IE7.
You can read below discussion to find help solutions:
http://discussion.autodesk.com/forums/thread.jspa?messageID=6189253

Please let me know if I can be of any further help.

-Bill
ADR/DWF Customer Support
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Registered: ‎05-04-2010
Post 3 of 3

Re: Disappearing Toolbar

05-04-2010 07:40 AM in reply to: rrockwell
Bill,

This has been an issue with Design Review 2010 and now 2011 with IE7 and IE8, this makes it extremely difficult for us to ask our clients to upgrade. Is there any work around? Is Autodesk working to provide a fix? I would be willing to work with Autodesk if we can provide a solution?
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