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Autodesk express runtime error

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Message 1 of 8
ialexand
598 Views, 7 Replies
‎05-25-2003 09:31 PM
‎05-25-2003 09:31 PM

Autodesk express runtime error

I am using autodesk express on a windows NT system with service pack 6a. Whenever I try and open a dwf file I get the following error:-

Microsoft Visual C++ Runtime Library

Runtime Error!

Programms ...Files\Autodesk\Autodesk Express Viewer\Express\Viewer.exe

This application has requested the runtime to terminate it in an unusual way.Please contact the applications support team for more information.

Is this a known problem, and are there any fixes available for it ?

regards

Iain
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7 REPLIES 7
Message 2 of 8
Anonymous
in reply to: ialexand
‎05-26-2003 09:15 AM
‎05-26-2003 09:15 AM


What version of AEV are you
using?



style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
I
am using autodesk express on a windows NT system with service pack 6a.
Whenever I try and open a dwf file I get the following error:-

Microsoft Visual C++ Runtime Library

Runtime Error!

Programms ...Files\Autodesk\Autodesk Express Viewer\Express\Viewer.exe

This application has requested the runtime to terminate it in an unusual
way.Please contact the applications support team for more information.

Is this a known problem, and are there any fixes available for it ?

regards

Iain

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Message 3 of 8
ialexand
in reply to: ialexand
‎05-27-2003 06:04 PM
‎05-27-2003 06:04 PM

Ben,

Autdesk Express Viewer version is : 3.1
build version: 3.1.0.78

component build versions:

DWF toolkit: 6.0.0.78
Whip 7.6.0.78
Heidi (??) 8.0.16.50

cheers

Iain
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Message 4 of 8
Anonymous
in reply to: ialexand
‎05-28-2003 03:08 AM
‎05-28-2003 03:08 AM

Ben,

 

I have the same problem running ADT2004 on XP

Express Viewer Build 3.1.0.78

DWF (TM) toolkit: 6.0.0.78

Wip!(TM) toolkit: 7.6.0.78

Heidi(TM): 8.0.16.50

 

Please help.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">


What version of AEV are you
using?



style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
I
am using autodesk express on a windows NT system with service pack 6a.
Whenever I try and open a dwf file I get the following error:-

Microsoft Visual C++ Runtime Library

Runtime Error!

Programms ...Files\Autodesk\Autodesk Express Viewer\Express\Viewer.exe

This application has requested the runtime to terminate it in an unusual
way.Please contact the applications support team for more information.

Is this a known problem, and are there any fixes available for it ?

regards

Iain

Report
0 Likes
Message 5 of 8
Anonymous
in reply to: ialexand
‎05-28-2003 03:38 AM
‎05-28-2003 03:38 AM

The problem appears to come from a sheet/ page w/
either OLEs or Images?  I removed the one page that had that type of info
and I was able to open the DWF.

 

What do have on your's Iain?


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">


What version of AEV are you
using?



style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
I
am using autodesk express on a windows NT system with service pack 6a.
Whenever I try and open a dwf file I get the following error:-

Microsoft Visual C++ Runtime Library

Runtime Error!

Programms ...Files\Autodesk\Autodesk Express Viewer\Express\Viewer.exe

This application has requested the runtime to terminate it in an unusual
way.Please contact the applications support team for more information.

Is this a known problem, and are there any fixes available for it ?

regards

Iain

Report
0 Likes
Message 6 of 8
Anonymous
in reply to: ialexand
‎05-28-2003 04:30 AM
‎05-28-2003 04:30 AM

Can you post the offending file to
customer-files?  I'll send it to our testers.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

The problem appears to come from a sheet/ page w/
either OLEs or Images?  I removed the one page that had that type of info
and I was able to open the DWF.

 

What do have on your's Iain?


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">


What version of AEV are you
using?



style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
I
am using autodesk express on a windows NT system with service pack 6a.
Whenever I try and open a dwf file I get the following error:-

Microsoft Visual C++ Runtime Library

Runtime Error!

Programms ...Files\Autodesk\Autodesk Express Viewer\Express\Viewer.exe

This application has requested the runtime to terminate it in an
unusual way.Please contact the applications support team for more
information.

Is this a known problem, and are there any fixes available for it ?

regards

Iain

Report
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Message 7 of 8
Anonymous
in reply to: ialexand
‎05-28-2003 05:27 AM
‎05-28-2003 05:27 AM

Okay.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
"Jeffrey Klug (Autodesk)" <jeffrey dot klug at autodesk dot com>
wrote in message
href="news:86826009BA05E5C81769DC3514AAA123@in.WebX.maYIadrTaRb">news:86826009BA05E5C81769DC3514A......

Can you post the offending file to
customer-files?  I'll send it to our testers.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

The problem appears to come from a sheet/ page
w/ either OLEs or Images?  I removed the one page that had that type of
info and I was able to open the DWF.

 

What do have on your's Iain?


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">


What version of AEV are you
using?



style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
I
am using autodesk express on a windows NT system with service pack 6a.
Whenever I try and open a dwf file I get the following error:-

Microsoft Visual C++ Runtime Library

Runtime Error!

Programms ...Files\Autodesk\Autodesk Express
Viewer\Express\Viewer.exe

This application has requested the runtime to terminate it in an
unusual way.Please contact the applications support team for more
information.

Is this a known problem, and are there any fixes available for it ?

regards

Iain

Report
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Message 8 of 8
Anonymous
in reply to: ialexand
‎06-09-2003 12:12 PM
‎06-09-2003 12:12 PM

One of the fonts, "Mona Lisa Recut", is a
non-embeddable font.  AutoCAD shouldn't have embedded it, but regardless,
the viewer is not handling this case elegantly, as you have found.

 

Thank you for bringing this to our attention. 
We'll be sure to code for this scenario in the next viewer release.

 

jr


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

Okay.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
"Jeffrey Klug (Autodesk)" <jeffrey dot klug at autodesk dot com>
wrote in message
href="news:86826009BA05E5C81769DC3514AAA123@in.WebX.maYIadrTaRb">news:86826009BA05E5C81769DC351......

Can you post the offending file to
customer-files?  I'll send it to our testers.


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">

The problem appears to come from a sheet/
page w/ either OLEs or Images?  I removed the one page that had that
type of info and I was able to open the DWF.

 

What do have on your's Iain?


style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">


What version of AEV are
you using?



style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
I
am using autodesk express on a windows NT system with service pack 6a.
Whenever I try and open a dwf file I get the following error:-

Microsoft Visual C++ Runtime Library

Runtime Error!

Programms ...Files\Autodesk\Autodesk Express
Viewer\Express\Viewer.exe

This application has requested the runtime to terminate it in an
unusual way.Please contact the applications support team for more
information.

Is this a known problem, and are there any fixes available for it ?

regards

Iain

Report
0 Likes
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