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scot522
Posts: 1
Registered: ‎11-20-2009
Message 1 of 2 (378 Views)

Autodesk Design Review Error

378 Views, 1 Replies
11-20-2009 05:08 AM
For the last 3 days I have received an error message everytime I try to view a document.
It states that a software problem has caused Autodesk to close unexpectedly.
The report content is as follows:
Design Review.10.0.0.108_2009_11_20_08_04_36_0968_2f.dmp
dmpuserinfo.xml
dumpdata.zip

I have tried removing the program and re-installing it and I get the same results.
Can you give me any help or is this an issue on your end.
Employee
DonyChen
Posts: 33
Registered: ‎06-02-2009
Message 2 of 2 (378 Views)

Re: Autodesk Design Review Error

11-24-2009 07:39 PM in reply to: scot522

Thank you for submitting the CER report for this problem.
Please post back to this thread the email address you used when submitting the CER (and a description of the steps to reproduce the problem) so that I can find your CER and then investigate this problem further.
If you didn't submit an email address with the CER, then please resend the report with an email address and post the information back to this thread as requested above.
Dony

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