NOTICE - Save or Open issues after latest update?

[brianrepp]

All - thanks to the reporting of a few users on this forum, we're hunting a bug we believe is related to the most recent update.  If you run into an issue where you cannot Open or Save, please try completely closing Fusion 360, and restarting.  Thanks for your patience as we are actively working through the root cause of the problem.

In addition, to help us pinpoint the issue, please consider sharing your Diagnostic Log files.  Capturing these BEFORE you restart would be extremely helpful.  Here's where you capture them, and then simply upload the ZIP as an attachment to your post, or with me via Private Message.

[Anonymous]

I can't open any of my models since installing the update. I is there a way to go back to the last version of the software?

[Anonymous]

Brian I have a Log ready but how do I send it to you?

[brianrepp]

Would you mind sending to me via email? Brian dot Repp at autodesk dot com.

After sending, please then try a restart to see if that fixes the issue. Thanks and sorry for the trouble!

[Anonymous]

I also cannot open any of my models since installing the update. Just keeps giving me a corrupted file warning. 

[brianrepp · Accepted solution]

@Anonymous Did you try restarting Fusion 360, and it still does not work?

[Anonymous]

Works now, thank you

[brianrepp]

With tonight's update this issue should be resolved (unless you're running the Mac App Store version, which is awaiting approvals).  Thanks for everyones help in tracking down the bug!