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Member
Don_English
Posts: 4
Registered: ‎08-03-2011
Message 1 of 7 (307 Views)

Unable to right click Open multiple DWF files.

307 Views, 6 Replies
08-03-2011 10:57 AM

Running Autodesk Design Review 2012 on Win 7 64bit.

 

If we select multiple DWF files in windows explorer and then right click and select Open, one or more of the files usually fail to open with the error "Your current version of Design Review does not support files of this type."  If you go through and open the files one at a time (even by right click Open) they open just fine.  Each time you try this the files that failed are different.

 

This happens on multiple machines and sometimes it will actually work, but most of the time it will not.

 

Is there a fix for this issue? 


Thanks,

Don

Employee
springai
Posts: 73
Registered: ‎01-06-2010
Message 2 of 7 (299 Views)

Re: Unable to right click Open multiple DWF files.

08-05-2011 02:28 AM in reply to: Don_English

Thank you for your feedback.

 

Could you please provide some test files for me? I cannot reproduce this issue in my side.

 

-Spring



Spring Ai
SQA Engineer
PSEB-GE- ACRD PSEB
Autodesk, Inc.
Member
Don_English
Posts: 4
Registered: ‎08-03-2011
Message 3 of 7 (294 Views)

Re: Unable to right click Open multiple DWF files.

08-05-2011 06:35 AM in reply to: springai

Try using a network drive.  I copied the drawings locally and the error was far less frequent, but would still happen.  Most often after getting the error when opening the same files from the network location.  The error happens far more frequently with larger files.  I discovered this when I tried to attach the files I was using and the zip file was to large.  I moved down to smaller files and was able to open them about 50% of time.  Smaller files are @200k, larger files are 725k-1.1mb.

 

I tried to attach the smaller files I am testing this with but even at just .98mb the site is telling me that the attachment is too large.

 

Thanks!

Member
Don_English
Posts: 4
Registered: ‎08-03-2011
Message 4 of 7 (293 Views)

Re: Unable to right click Open multiple DWF files.

08-05-2011 06:35 AM in reply to: Don_English

Hey it finally accepted it!

Employee
springai
Posts: 73
Registered: ‎01-06-2010
Message 5 of 7 (280 Views)

Re: Unable to right click Open multiple DWF files.

08-07-2011 11:39 PM in reply to: Don_English

Thank you for your feedback.

 

I can reproduce this issue with your files. A defect has been logged in our defect tracking system: ADRPO-892.

 

Any further problem, please let us know.

 

 

-Spring 



Spring Ai
SQA Engineer
PSEB-GE- ACRD PSEB
Autodesk, Inc.
Member
Don_English
Posts: 4
Registered: ‎08-03-2011
Message 6 of 7 (270 Views)

Re: Unable to right click Open multiple DWF files.

08-08-2011 11:06 AM in reply to: springai

Does this same defect exist in 2011 or 2010?  I am wondering if I can drop back to an older version to circumvent this issue.

 

Thanks again!

Employee
springai
Posts: 73
Registered: ‎01-06-2010
Message 7 of 7 (267 Views)

Re: Unable to right click Open multiple DWF files.

08-08-2011 09:49 PM in reply to: Don_English

I tested this issue in ADR 2011 and ADR 2010, it also can be reproduced.

 

 

-Spring



Spring Ai
SQA Engineer
PSEB-GE- ACRD PSEB
Autodesk, Inc.
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