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tjmeyer
Posts: 2
Registered: ‎09-17-2013
Message 1 of 3 (580 Views)

Trueview 2014 64 bit - cannot reinstall

580 Views, 2 Replies
09-17-2013 03:40 PM

I downloaded and installed Trueview 64 bit on an ASUS EEE Slate laptop, and to conserve space, I mistakenly installed it the SD Card instead of the C drive.  It did work fine after the initial install, but after a reboot, the drive letters changed, and it would not run.  Using Win7 uninstall I gotr an error saying it could not find the files, and then deleted Trueview 2014 from the list of installed programs.  I've tried to reinstall, and I get a notice on the setup screen that it is already installed. I've deleted the software keys in the registry, and all folders for Autodesk programs, still to no avail.  How can i reset the installer so that I can reinstall this to drive C ? Or how do I perform a manual install to remove the previous version from the registry so that I can reinstall Trueview 2014.  Thank you.

*Expert Elite*
edwin.prakoso
Posts: 217
Registered: ‎04-03-2012
Message 2 of 3 (569 Views)

Re: Trueview 2014 64 bit - cannot reinstall

09-17-2013 08:07 PM in reply to: tjmeyer

Welcome to the forum!

 

You can use Microsoft Fixit to remove the install information from Windows registry.

See the detail about Microsoft FixIt here: http://usa.autodesk.com/getdoc/id=TS21891972

Kind regards,
Edwin Prakoso | www.cad-notes.com | @CADnotes

If this post solve your issue, please mark this post as solution. It will help others who have the same issue to find solution.
New Member
tjmeyer
Posts: 2
Registered: ‎09-17-2013
Message 3 of 3 (553 Views)

Re: Trueview 2014 64 bit - cannot reinstall

09-18-2013 09:47 AM in reply to: tjmeyer

Thank yoo very much Edwin .. it worked great, and in less than 10 minutes I had Trueview 2014 back up and running. Thank you veryt much for both your prompt reply and your suggestion which worked great.

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