Design Review

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Active Contributor
Tallans422
Posts: 45
Registered: ‎04-05-2006
Message 1 of 5 (659 Views)

Printing to PDF from ADR

659 Views, 4 Replies
07-21-2010 02:55 PM

Hello-

 

I'm testing a new machine our department plans to upgrade to in the near future.  One issue that I've come across is when I attempt to create a pdf from Design review using the Adobe PDF printer.  I always get a message statinng "the printer is not available for printing".  This is the only application I have found this issue with, creating pdfs from documents, spreadsheets, etc. has posed no issues, only in design review & it's a very convenient feature that we rely on hevily to send pdfs to consultants who haven't been "inspired" enough to begin using DWFs.  It keeps file sizes down and there aren't the "missing font" issues that we have when creating a pdf directly from ACA.   We have Adobe Acrobat 9 Professional, v9.3.3.  Here are my system specs:

 

Lenovo Thinkstation S20

XP Pro x64 Edition SP 2

Intel Xeon Processor- W3520 @ 2.67 GHz

6 GB of RAM

Nvidia Quadro FX1800- 768MB

ADR 2010

 

Any help would be greatly appreciated.

 

Todd

 

 

 

Employee
wube
Posts: 106
Registered: ‎06-08-2009
Message 2 of 5 (647 Views)

Re: Printing to PDF from ADR

07-22-2010 02:42 AM in reply to: Tallans422

Thank you for reporting this issue.

I can’t reproduce this issue.

Please try to print your file by: right click on your file and select print.

 

Please let us know if these worked for you.



Ben Wu
SW Engineer
PSEB-GE-ACRD
Autodesk, Inc.
Active Contributor
Tallans422
Posts: 45
Registered: ‎04-05-2006
Message 3 of 5 (628 Views)

Re: Printing to PDF from ADR

07-26-2010 01:47 PM in reply to: Tallans422

That didn't work any differently for me.  It has to be an issue with Adobe Acrobat, I downloaded a free pdf creator on the web and my file was created without issue.

 

Any other ideas?  I'll probably have to contact adobe.

Employee
dickyshu
Posts: 130
Registered: ‎08-05-2009
Message 4 of 5 (600 Views)

Re: Printing to PDF from ADR

07-27-2010 11:22 PM in reply to: Tallans422

I was unable to reproduce your issue too.

Could you please try to check whether there is any other printing task blocked in queue?

We can get "the printer is not available for printing" prompt while some print jobs are executing on other print drivers.

Try to clean up all existing print jobs and reboot your computer.

 

Hope it helps,

-Dicky

 

 

Dicky Shu
SQA Engineer 
DWF Writer Customer Support
Autodesk

 

Dicky Shu

SQA Engineer

Autodesk Design Review Customer Support

Autodesk



Dicky Shu
SQA Engineer
PSEB-GE-ACRD PSEB
Autodesk, Inc.

Employee
herbert.he
Posts: 338
Registered: ‎03-05-2008
Message 5 of 5 (211 Views)

Re: Printing to PDF from ADR

04-10-2012 11:10 PM in reply to: dickyshu

It's probably a compatibility issue for printing a document in a 32bit application on a computer that is running a 64bit version of Windows. Please install this Microsoft service pack and try again.

 

Hope that helps.



Herbert He
SW Engineer
PSEB-GE- ACRD PSEB
Autodesk, Inc.
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