Install Error 0x641:internal error Design Review 2010

[lrhoades]

I downloaded and installed AutoDesk Design Review 2010. It went through the install but when I opened the program it said I needed to re-install. I uninstalled and reinstalled and now it fails during the install process with the following error:

Installation Failed. 0x641:Internal error

What do I do?

[kevin.moore]

Hi,

For our information, did you uninstall ADR 2009 before installing? Or did you let the ADR 2010 installer automatically uninstall 2009?


I suggest uninstalling 2010, then re-installing piece by piece, so we can find out where the problem lies. Or better, complete the install.

I posted how to uninstall 2009 and 2010 in this link.
http://discussion.autodesk.com/forums/thread.jspa?threadID=725771&tstart=0
Make sure to check if the Design Review folders are empty after uninstalling. You do not want old files remaining.


ADR requires:
VC++ 2005 sp1
VC++ 2008 sp1
.Net 3.5 sp1

I suggest pre-installing these requirements.

Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)
http://www.microsoft.com/downloads/details.aspx?familyid=200B2FD9-AE1A-4A14-984D-389C36F85647&displaylang=en

Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
http://www.microsoft.com/downloads/details.aspx?familyid=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&displaylang=en

.Net 3.5 SP1
http://www.microsoft.com/downloads/details.aspx?FamilyId=AB99342F-5D1A-413D-8319-81DA479AB0D7&displaylang=en

If all of these components are installed, download SetupDesignReview2010.exe and run it locally.


Sorry you are having problems, I hope this gets you up and running,

Kevin

[vanston]

Deleting the DWF folder did it!!! Autodesk should debug this install!! I've spent 4 hrs on this.

[codywohlers]

FYI

Even 64-bit computers need the x86 versions of the vb-runtimes.

http://discussion.autodesk.com/forums/thread.jspa?messageID=6293831े

[rhitt]

I am having issues only when installing on 64-bit machines. Same process on 32-bit machines have no problems. All Windows updates are applied successfully.

Any suggestions?