I'm having problem when I try to sign a plan with ADR 2011 and 2012 versions....I'm a new user with this program and I had never used the digital signature....when I try to sign the dwfx the I/O error signing document message appear....I already use the digital signature with other applications such as Adobe Acrobat with no prolems....but with ADR I had not succeded...Please help!!!!
Thank you for reporting this issue.
Please confirm if your current computer user name contains dot ('.'). If yes, it's a known issue and we will consider fixing it in a future release.
Please let me know if I can be of any further assistance.
Thanks for reply...the answer is NO...my computer name doesn't have ".".....please help me with this situation....
Thanks for your feedback.
I said "user name" but not "computer name". Please go to Control Panel -> User Accounts -> Manage User Account to confirm your current "User Name" again.
thanks...that was my case... but I changed my username and still got the same situation....for a moment think that was the solution but NO....Please help!
Thank you for your feedback.
Are all DWFx files have this issue, OR just some special files? If only special files have this issue , please attach a test file for us to investigate.
Did you have a try on another machine?
Access a broad range of knowledge to help get the most out of your products and services.