Design Review

Design Review

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Registered: ‎10-13-2009
Post 1 of 19

Design Review and Windows 7 64-bit

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10-13-2009 12:53 PM
Has anyone installed Design Review on a Windows 7 64-bit machine? I am getting an error Visual Studio 5 SP1 C++ Runtime (0x2: Failed downloading component.) Edited by: kelly3927 on Oct 13, 2009 7:59 PM
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Registered: ‎10-19-2009
Post 2 of 19

Re: Design Review and Windows 7 64-bit

10-19-2009 12:51 PM in reply to: kelly3927
Scratch install on new HP 6930p with ATI Mobility Radeon HD3400 running x64 Windows 7, all current patches thru last Tuesday's.

ADR 2010 dies at the splash screen when launched from the desktop, no errors, no program entry in the task list, killable process in process list only.

When launching from Library by double-clicking on a DWF, don't even get a splash screen, no errors, no program entry, etc.

Uninstalled and replaced with ADR 2009. Works like a champ.

HTH
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Registered: ‎10-19-2009
Post 3 of 19

Re: Design Review and Windows 7 64-bit

10-19-2009 12:51 PM in reply to: kelly3927
Oh, and that ADR 2010 was fully hotfix'ed. Made zero diff.
Employee
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Registered: ‎06-01-2009
Post 4 of 19

Re: Design Review and Windows 7 64-bit

10-26-2009 08:19 PM in reply to: kelly3927
Hi,

Thank you for your report.

Please install the Visual C++ 2005 SP1 Redistributable Package (x86) from Microsoft's website manually: http://www.microsoft.com/downloads/details.aspx?familyid=200B2FD9-AE1A-4A14-984D-389C36F85647&displa...
Then try to install the Design Review again.

Please let me know if you have any further questions.

- Kenny Guo


Kenny Guo
SW Engineer
Autodesk, Inc.

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Post 5 of 19

Re: Design Review and Windows 7 64-bit

11-03-2009 07:15 AM in reply to: kelly3927
I installed the C++ distributable pack (as directed) and then installed a clean version of DR 2010 and still no dice. Running Windows 7 x64 on a Dell M6400 laptop. Any other suggestions?

-Brian Hall-
-Brian Hall-
Product Support
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Registered: ‎12-02-2008
Post 6 of 19

Re: Design Review and Windows 7 64-bit

11-04-2009 09:13 AM in reply to: kelly3927
Are you using Equitrac?

Shawn Niles
Autodesk Product Support


Shawn Niles
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Registered: ‎05-13-2006
Post 7 of 19

Re: Design Review and Windows 7 64-bit

11-04-2009 10:03 AM in reply to: kelly3927

No, not using Equitrac.

-Brian Hall-
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Registered: ‎11-19-2009
Post 8 of 19

Re: Design Review and Windows 7 64-bit

11-19-2009 07:19 PM in reply to: kelly3927
Similar error, ADR2010, Win7 Pro-64 Bit = "The application was unable to start correctly (0xc0000142). Click to close...."
Have applied all suggested MS & Autodesk fixes.
Disappointing and will delay corporate deployment.
Good advice?
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Registered: ‎12-14-2009
Post 9 of 19

Re: Design Review and Windows 7 64-bit

12-14-2009 03:48 PM in reply to: kelly3927
We also have the same problem with Design Review and Windows 7 x64 :smileysad: "...uable to start..."
Employee
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Registered: ‎11-25-2007
Post 10 of 19

Re: Design Review and Windows 7 64-bit

12-14-2009 03:54 PM in reply to: kelly3927
Hi,

If you get the VC++ 2005 and VC++ 2008 redistributable packages, you use the "SP1" version. The older VC++ packages will work with the ADR installer.

Thank you,

Kevin


Kevin Moore
Test Development
AutoCAD
Autodesk, Inc.

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