Design Review

Design Review

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Member
tflores
Posts: 5
Registered: ‎03-31-2010
Message 1 of 20 (4,369 Views)

Design Review 2011 won't get past C++ download

4369 Views, 19 Replies
04-05-2010 09:11 AM
I have tried on multiple computers but get the error that the installation has failed to download. It starts at "Preparing to Install" then sits there for about 2 hours then I get the error message "The following failed to install: Visual Studio 2008 C++ Runtime (0x0: Internal error)". I have attached a screen shot of the error. I have several corporate users that were prompted to upgrade to 2011 and now they can't use the program at all. I have tried uninstalling everything, deleting program files, even starting from a brand new image and nothing is working. HELP!!
Employee
guok
Posts: 93
Registered: ‎06-01-2009
Message 2 of 20 (4,369 Views)

Re: Design Review 2011 won't get past C++ download

04-05-2010 10:12 PM in reply to: tflores
Hi,

Thank you for reporting this issue.

Please download and install the VS 2008 C++ runtime redistributable package manually from http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=2051a0c1-c9b5-4b0a-a8f5-770a...

Then try installing Design Review 2011 with the web installer.

Please reply back if there is any further question.

- Kenny
ADR/DWF Customer Support


Kenny Guo
SW Engineer
Autodesk, Inc.

Employee
guok
Posts: 93
Registered: ‎06-01-2009
Message 3 of 20 (4,186 Views)

Re: Design Review 2011 won't get past C++ download

09-29-2010 10:53 PM in reply to: tflores
Hi,
 
For our information, did my suggestion work? Or does this issue still reproduce?
 
Thanks,


Kenny Guo
SW Engineer
Autodesk, Inc.

New Member
gswood
Posts: 2
Registered: ‎02-09-2011
Message 4 of 20 (3,598 Views)

Re: Design Review 2011 won't get past C++ download

02-09-2011 03:38 PM in reply to: guok

There are three downloads on the page which one do I load?

New Member
gswood
Posts: 2
Registered: ‎02-09-2011
Message 5 of 20 (3,588 Views)

Re: Design Review 2011 won't get past C++ download

02-09-2011 04:07 PM in reply to: gswood

It still wont work ?

Employee
guok
Posts: 93
Registered: ‎06-01-2009
Message 6 of 20 (3,524 Views)

Re: Design Review 2011 won't get past C++ download

02-14-2011 10:14 PM in reply to: gswood

Please download the vcredist_x86.exe on that page.



Kenny Guo
SW Engineer
Autodesk, Inc.

New Member
mike_scheller
Posts: 1
Registered: ‎03-31-2011
Message 7 of 20 (3,147 Views)

Re: Design Review 2011 won't get past C++ download

03-31-2011 10:36 AM in reply to: guok

I also have the same issue. I followed your directions about downloading and installing http://65.55.87.8:80/download/9/7/7/977B481A-7BA6-4E30-AC40-ED51EB2028F2/vcredist_x86.exe but the problem persist.

 

What other options do we have????

 

My email: julio_farinacci@urscorp.com

Employee
herbert.he
Posts: 338
Registered: ‎03-05-2008
Message 8 of 20 (3,140 Views)

Re: Design Review 2011 won't get past C++ download

03-31-2011 07:25 PM in reply to: mike_scheller

Thank you for your question.

 

Autodesk Design Review 2012 is now live at http://www.autodesk.com/designreview, you can have a try to install this new version.

 

Please let me know if you have any further question.



Herbert He
SW Engineer
PSEB-GE- ACRD PSEB
Autodesk, Inc.
Contributor
Mike42
Posts: 11
Registered: ‎04-13-2011
Message 9 of 20 (2,848 Views)

Re: Design Review 2011 won't get past C++ download

04-28-2011 08:59 AM in reply to: tflores

i'm having the same issues.  I have followed the uninstallation steps, deleting all instances of previous versions o Design Review. I no longer get the visual C++ 2008 0x0 error but am now getting a visual studio 2010 0x0 message and am unabel to install design review 2012 on the pc..

 

XP SP3

Active Contributor
jack
Posts: 27
Registered: ‎04-23-2008
Message 10 of 20 (2,826 Views)

Re: Design Review 2011 won't get past C++ download

04-28-2011 04:33 PM in reply to: Mike42

I have similar 2010 C++ hangup on install of 2012 Design Review on newly reformated and installed WIndows 7 Ultimate 64 bit. Any help would be great....

 

jack

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