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Customer Improvement Program

6 REPLIES 6
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Message 1 of 7
lauralee12
1235 Views, 6 Replies

Customer Improvement Program

How do you disable the Customer Improvement Program pop-up when you launch AutoDesign Review 2008?
6 REPLIES 6
Message 2 of 7
Anonymous
in reply to: lauralee12

Thank you for your question.
In Customer Improvement Program pop-up dialog, there're four options:

Participate Anonymously
Participate with Contact Information (Recommended)
Do Not Participate
Remind Me in 7 Days

When you meet the dialog for the first time, please select any one of the
first 3 options, you will not get the pop-up dialog again. Or else after 7
days, it will remind you.

Please let me know if you have any further questions.

Bill
Message 3 of 7
lauralee12
in reply to: lauralee12

I want to disable this all together. I don't want our users to be prompted at all.
Message 4 of 7
Anonymous
in reply to: lauralee12

Thank you for your feedback.

In fact, your participation in Customer Involvement Program helps us
identify trends and usage patterns that will improve your experience with
our products.

Unfortunately, this is an embedded feature and Design Review does not
provide a way to disable this initial pop-up.

Please let me know if you have any further questions.

Bill
Message 5 of 7
omc-usnr
in reply to: lauralee12

I guess you didn't hear her (or me) TURN THAT DAMN THING OFF & DON'T BOTHER ME WITH IT EVER AGAIN !!!

IS THAT CLEAR!!
Message 6 of 7
cblocher
in reply to: lauralee12

http://dwf.blogs.com/beyond_the_paper/2007/04/cip_you_are_in_.html

Chris Blocher
Content Strategist, CXD
Fusion 360 Product Documentation
Message 7 of 7
cliff.mair
in reply to: cblocher

I understand AUTODESK feels they have the right to customer information, at will, through the  "Customer Improvement Program" from anyone that is stupid enough to use the AUTODESK review software.

Maybe ATUODESK should also understand the customers have the right, maybe the responsibility, to remove the software entirely and use another software and make the request that their vendors do the same. 

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