Cannot install or uninstall Autodesk Design Review 2008

[aguillermo]

After trying to uninstall autodesk to try to re-install the application I receive the following DesignReview.exe -Application Error, using an elevated profile.

The insturctions at "0x00411043" referenced memory at "0x00000000". The memory could not be "read".
I have attempted to even use the windows installer clean up utility and still get the same error.

Can anyone please help

[Anonymous]

Hi,

I've got exactly the same problem. Could you solve it?

Olivier

[khodson3]

I get a Fatal Error during installation message while trying to finish up the Autodesk Design Review 2009 setup. Now I get a similar message while trying to remove the download via Add/Remove Software app on Windows XP (2002).
So I believe I have the same problem as you two above. Have you guys found a fix?
I searched for a 2007, 2008 (maybe 2006) version which was on my previous PC which did work for me - but the 2009 see up exe wants to govern the process.

[cblocher]

Hi Folks,

Does the post here help?: http://discussion.autodesk.com/thread.jspa?messageID=5527114

Chris

[khodson3]

That did not work for me. For reference the steps provided in that thread were:
1. Uninstall Design Review via Add/Remove Programs
2. Delete this entire folder: C:\Program Files\Autodesk\Autodesk Design Review
3. Delete this entire folder: C:\Program Files\Common Files\Autodesk Shared\DWF Common
4. Delete this entire user preferences folder: C:\Documents and Settings\\Application Data\Autodesk\Autodesk Design Review\4.0\userdata\woof_toolformats.xml

1. This doesn't work - this is the reason for my initial post.
2. Folder does not exist as noted.
3. Dialogue box tells me "Access Denied"
4. Folder does not exist as noted.

[khodson3]

Sorry to all for following up to my own message. I can't get Design Review to install or remove as per my previous comments.
So I went to a coworker who went to our AutoDesk distributor to get a disk copy. I thought a disk may install and I could use this product.
Side note: I had this product a few years ago but lost it along with a crashed machine. I currently have TrueView but missed the measuring tool.
So I now have a disk - but alas - the set-up says it is already installed. I can't uninstall it (see posts above). So I'm going to give up on this product.

I'd give it zero stars out of five.

[cblocher]

Out of curiosity, have you tried the SP?

http://usa.autodesk.com/adsk/servlet/ps/dl/index?siteID=123112&id=2334435&linkID=9338138

Chris

[archj2000]

I get a similar error message:

"C:\Programs\Autodesk\Autodesk Design Review\DesignReview.exe

This Application has Failed to start because the application configuration is incorrect. Reinstalling the application may fix this problem."


Then when I try to uninstall the app it appears to remove itself from Add/Remove Programs, but all the files and folders associated with ADR are still there. When I try to reinstall the app it says a newer version is already installed.

I have run the Microsoft Windows Installer Clean Up utility which then enables me to re-install the app. But during the install I get a load of "Error 1904" errors appearing for different files and dll's. When I attempt to run the program again I just get the error I started with.

I am running Design Review 2009 SP1 on Windows XP SP3 machine.

Please Help!

[bpayseure]

I cannot load Autodesk Design Review 2009. I get the error message "Fatal Error during Installation." It refers me to an installation log that is of no use whatsoever. I am unable to uninstall Autodesk Design Review 2008. Trying to uninstall using Control Panels, I get the error message "Fatal Error During Installation." I have tried all of the advice in this message thread but nothing helps. Does anyone have any advice?