We keep track of DWF Viewer downloads. You are correct in that's how many
times it's been downloaded, not necessarily how many unique users there are.
If one guy downloaded it 12 million times, we'd have 12 million downloads
with one user. On the other hand, if one person downloads it, puts it on his
company network, and everyone else installs from the local copy, we have
only one download but a bunch of users. So the results can go both ways. My
point is that the software has a defect - markups print in color instead of
black and white. IMHO this does not make it useless. You are free to
disagree. My point is that the software, even with this defect that has
existed for quite some time, appears to meet at least some people's needs -
otherwise it wouldn't have been downloaded so many times. If it odes not
meet your needs, I agree that you should not use it.
"Dave F." wrote in message
news:5568358@discussion.autodesk.com...
Scott Sheppard (Autodesk) wrote:
> Thank you for participating in the beta. When this was brought up during
> beta, we looked at it. If we had fixed this, we would have introduced
> other
> problems. As you have astutely noted, this problem has existed for a long
> time - you found it in DWF Viewer 7.0. Over 12 million people downloaded
> DWF
> Viewer 7.0. They don't consider the software unusable.
_All_ 12 million are _using_ & like it? Are you sure? Where did you get
that statistic from?
I'm reminded of the statement by AOL that there software was being used
by X amounts people. What they failed to mention was how many of those
were using the free months of usage & how many signed up to pay at the
end of the trial.
Don't get me wrong, I like the free software (would have preferred a
separate viewer for v8, though) but when you come up falsehoods like
that, it does rankle & raise questions.
While every customer
> situation is different, and we try to address as many problems as we can,
> we
> can't correct them all.
1. Why not?
2. Should it have been a problem in the first place?
This issue is being investigated for an upcoming
> release. We have no immediate plans to do a service pack, but things
> sometimes change.
>
> wrote in message news:5564933@discussion.autodesk.com...
> Can I ask why Design Review 2008 was released with the black & white view
> bugs present?
>
> When viewing a drawing in black & white mode, markups are still shown in
> their original colours. When printing in black and white mode the same
> problem occurs. This means for DWF's displaying on screen with a black
> background and using light coloured markups, those markups are practically
> invisible when printed. When those colours are the standard for your
> industry this presents a major problem.
>
> There is a very real danger that information on drawings will be missed
> when
> using Design Review 2008, and this was pointed out in Beta. I've just
> tested and found that the exact same bug is present in DWF Viewer 7.
>
> For years we have been stuck using DWF Viewer 4 and Volo View Express as
> newer versions of these programs would not run on our network. Now the
> new
> versions are available and do work, we find the bugs in them make them
> unusable.
>
> Sice DWF viewer 4 no longer views the latest DWF's, and the risk of
> loosing
> information is too great for us to install the newer versions, as a
> company
> we have no reliable way of viewing and printing DWF's.
>
> Once again it appears that Autodesk have taken a great idea and dropped
> the
> ball, leaving us with half baked, unusable software.
>
> Despite the unsuitability of PDF as a drawing format, we are still having
> to
> use PDF markup software internally. For the last 2-3 years Autodesk have
> been pusing DWF as the ideal drawing format, yet have consistently been
> unable to produce reliable software to back that up.
>
> At the very least, can we have a timescale for the release of a fix for
> this
> bug.