Design Review

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sungeric
Posts: 2
Registered: ‎12-16-2013
Message 1 of 3 (658 Views)

Autodesk Design Review 2013 error

658 Views, 2 Replies
12-16-2013 09:36 AM

Hi - I just suddenly started getting an error with ADR 2013. When i try to open any dwf file, the following error message would pop up - "Design Review closed unexpectedly. Auto Recovery is enabled and an open file was saved. Please reopen the file to recover it."

 

I can close the error message and the file that I'm trying to work on is in read only mode. I have found that I can save the file as something else and work on it without closing ADR. I guess I can keep using this, but having to see the message and close it out, resave the file every single time is annoying and time consuming.

 

I have tried to repair ADR and completely reinstall ADR 2013. both attempts didn't help with the error. 

 

The only thing that changed on my computer is we switched to Office 365. not sure if that's causing some problem with ADR 2013. I also don't see any service packs of ADR 2013 and any other information on this problem.

 

 thanks for your help!

*Expert Elite*
pendean
Posts: 22,899
Registered: ‎11-06-2003
Message 2 of 3 (632 Views)

Re: Autodesk Design Review 2013 error

12-18-2013 10:46 AM in reply to: sungeric
Office 365 removes VBA modules and seems to be messing with some Autodesk software installations for some users. I've not seen a fix yet that does not involve removing MSO365.
Dean Saadallah Blog | Facebook | Google+ | Twitter | PINS
New Member
sungeric
Posts: 2
Registered: ‎12-16-2013
Message 3 of 3 (628 Views)

Re: Autodesk Design Review 2013 error

12-18-2013 11:38 AM in reply to: pendean

thank you for the response. Design Review 2013 seems to be operating fine with the error, so I am going to keep using it. removing MSO365 is not an option, since it's an officewide move.

thanks again!

 

Eric

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