Design Review

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Distinguished Contributor
ThomasGlidewell
Posts: 148
Registered: ‎10-03-2006
Message 1 of 6 (631 Views)

ADR 2012 Uninstallation Problem

631 Views, 5 Replies
06-28-2011 09:25 AM

I am running through some tests with an installation / uninstallation program i am working on for my company's 2012 deployment.

I am currently just trying to uninstall ADR 2012 and am getting the error that is on the attachment. I have done some googleing and haven't found much. I have downloaded the required redistributable i think...

Just wondering if anyone out there can give me a hand with this.

Thanks

win7 64bit

Distinguished Contributor
ThomasGlidewell
Posts: 148
Registered: ‎10-03-2006
Message 2 of 6 (630 Views)

Re: ADR 2012 Uninstallation Problem

06-28-2011 09:59 AM in reply to: ThomasGlidewell

Seems that you have to uninstall ADR 2012 before uninstalling C3D 2012 or related. I reinstalled C3D 2012 then was able to uninstall ADR 2012.. Weird. But what ever it worked!!

Employee
Liust
Posts: 157
Registered: ‎07-24-2008
Message 3 of 6 (620 Views)

Re: ADR 2012 Uninstallation Problem

06-29-2011 07:10 PM in reply to: ThomasGlidewell

Thank you for your feedback.

 

Yes, we have known this issue. You can find that your MS VC++ 2005 Redistributable was auto-updated to new version 8.0.61001 recently that can auto-remove the old version 8.0.56336. ADR install/uninstall needs the old version to support. That's why you cannot uninstall ADR with this warning message.

 

If you want to avoid this issue during uninstall, you can download and install the old MS VC++2005 Redistributable from this site:

http://www.microsoft.com/downloads/details.aspx?familyid=200B2FD9-AE1A-4A14-984D-389C36F85647&displa...

 



-Sting
SQA Engineer
PSEB-GE-ACRD PSEB
Autodesk, Inc.

Active Member
NLTim
Posts: 8
Registered: ‎05-23-2010
Message 4 of 6 (497 Views)

Re: ADR 2012 Uninstallation Problem

08-31-2011 07:09 PM in reply to: Liust

I do hope that this issue is being resolved in the overdue update to ADR.

 

Very buggy release this one...

Employee
lundbea
Posts: 49
Registered: ‎09-07-2006
Message 5 of 6 (459 Views)

Re: ADR 2012 Uninstallation Problem

09-12-2011 03:18 PM in reply to: NLTim
Active Member
NLTim
Posts: 8
Registered: ‎05-23-2010
Message 6 of 6 (452 Views)

Re: ADR 2012 Uninstallation Problem

09-12-2011 06:26 PM in reply to: lundbea

Can I assume that any downloads of Design Review from Autodesk will incorporate this hotfix?

 

I don't really want to have to ask clients to download then patch this viewer.

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