Design Review

Design Review

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Employee
lundbea
Posts: 49
Registered: ‎09-07-2006
Message 91 of 155 (4,175 Views)

Re: ADR 2012 installation issue collection

06-21-2011 04:10 PM in reply to: jmadk

Thanks for your feedback.  We have heard this issue from other customers too and understand how it's current behavior is not the best.  We're looking into ways to improve this in the future.  

 

Member
JonRE
Posts: 4
Registered: ‎06-07-2011
Message 92 of 155 (4,143 Views)

Re: ADR 2012 installation issue collection

07-01-2011 12:01 PM in reply to: wube

Just in case my previous post got overlooked, here is my log file and the error screenshot.

Employee
wube
Posts: 106
Registered: ‎06-08-2009
Message 93 of 155 (4,127 Views)

Re: ADR 2012 installation issue collection

07-03-2011 07:15 PM in reply to: JonRE

Thank you for your question.

Please try the following steps:

Unzip c:\program files\common files\akamai\Cache\37309\SetupDesignReview2012.msi.zip to a temp folder.

Run msiexec /i SetupDesignReview2012.msi /l*v c:\temp.log

Attach c:\temp.log to this post for research.



Ben Wu
SW Engineer
PSEB-GE-ACRD
Autodesk, Inc.
Member
panama2011
Posts: 5
Registered: ‎04-29-2011
Message 94 of 155 (4,115 Views)

Re: ADR 2012 installation issue collection

07-04-2011 12:43 AM in reply to: JonRE

I keep getting the same internal error as well, how did you rectify this problem

if you have.

 

Any help would be most apprecated.

Thanks.

Member
JonRE
Posts: 4
Registered: ‎06-07-2011
Message 95 of 155 (4,106 Views)

Re: ADR 2012 installation issue collection

07-04-2011 12:40 PM in reply to: panama2011

I haven't found a resolution yet.

Member
panama2011
Posts: 5
Registered: ‎04-29-2011
Message 96 of 155 (4,059 Views)

Re: ADR 2012 installation issue collection

07-12-2011 09:05 AM in reply to: wube

Like JonRe I keep getting internal error(0^643) when trying to install ADR 2012.

After 4 months trying to install, am at my wits end.

 

Any help would be most appreciated.

Thanks.

Employee
wube
Posts: 106
Registered: ‎06-08-2009
Message 97 of 155 (4,043 Views)

Re: ADR 2012 installation issue collection

07-13-2011 07:33 PM in reply to: panama2011

Hi,

Please Unzip c:\program files\common files\akamai\Cache\37309\SetupDesignReview2012.msi​.zip to a temp folder. Run "msiexec /i SetupDesignReview2012.msi /l*v c:\temp.log" at the command prompt in the temp folder. Attach c:\temp.log to this thread for deep investigation.

Thank you



Ben Wu
SW Engineer
PSEB-GE-ACRD
Autodesk, Inc.
New Member
bincho
Posts: 2
Registered: ‎07-14-2011
Message 98 of 155 (4,031 Views)

Re: ADR 2012 installation issue collection

07-14-2011 03:45 PM in reply to: lundbea


I am having the following issue: we install the Visual C++ 2010 SP1 redistributable as part of our baseline image. The initial Visual C++ 2010 redistributable cannot be installed along side the SP1 version. As has been documented in this topic already, Design Review 2012 does not check for newer versions of the VC++ 2010 redistributable and thus fails to install with the following error:

 

MSI (s) (A0:68) [14:27:05:184]: Product: Autodesk Design Review 2012 -- Microsoft Visual C++ 2010 redistributable is required to continue with the installation. Please visit Microsoft download site to retrieve the redistributable package.

 

My question is: will Design Review 2012 be properly fixed to detect all versions of the required redistributables?

 

If not, what *exactly* does the Design Review 2012 installer check for so I can temporarily simulate the installation of the older redistributable for the Design Review installation? If nothing else I like the installer to go forward regardless of whether or not it thinks the redistributable is installed, because I know that it is.

New Member
bincho
Posts: 2
Registered: ‎07-14-2011
Message 99 of 155 (3,992 Views)

Re: ADR 2012 installation issue collection

07-20-2011 06:55 PM in reply to: bincho

Hope this helps.

Here is some information for the packagers of Design Review:

 

http://blogs.msdn.com/b/astebner/archive/2010/05/05/10008146.aspx

 

The best way to check for the Visual C++ 2010 redistributable is to check for the mentioned registry key instead of the uninstall key with the product ID. This allows your application to work with updated versions of the 2010 SP1 VCRedist as well as the original.

 

For anyone, like me, who would rather not install the old VC++ 2010 redistributable (and would instead like to install the SP1 version) here are some steps you can follow to make it work:

 

  1. First, you must make sure that you have the extracted version of Design Review 2012. This version is installed by running the SetupDesignReview2012.msi file.
  2. Next, download and install "InstEd It!". You can also use Orca, if you have it.
  3. Open up SetupDesignReview2012.msi with InstEd It!
  4. Click Transform -> New Transform (this keeps the original MSI unchanged)
  5. Name your transform
  6. Open the RegLocator table
  7. Find the Signature_ row for NewSignature114. THis is used to detect the VC2010 redistributable (you can see VS2010 as the row key in the reference tracking portion of the screen)
  8. Change the Key value for this row from "SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{196BB40D-1578-3D01-B289-BEFC77A11A1E}" to "SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}". The GUID that starts with F0C3E5D1 is the GUID for the VC2010 SP1 Redistributable which is fully compatible with the VC2010 Redistributable. The GUIDs for both are in the link above.
  9. Save the transform (default values are fine)
  10. Install Design Review with "msiexec /i setupdesignreview2012.msi TRANSFORMS=transformname.mst"

This will make the installer look for the SP1 version of the VC 2010 Redistributable instead of the original version.

 

Also, if you have been installing the .NET Framework 4.0 Client Profile instead of the full install you can edit the NewSignature112 row's key to be "SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Client" to allow the software to install with the client profile. I have not fully tested Design Review with the client profile, so it is possible that features in the full profile are required.

Member
panama2011
Posts: 5
Registered: ‎04-29-2011
Message 100 of 155 (3,977 Views)

Re: ADR 2012 installation issue collection

07-23-2011 01:15 AM in reply to: dannyclark

Hi Danny

I have been trying to install ADR2012 for over 5 months now but keep getting

internal error (0*643), have you found any resolution to this problem ?

 

Any help most appreciated, very frustrated !

 

Thanks.

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