Design Review

Design Review

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Active Contributor
alex_long
Posts: 27
Registered: ‎12-11-2007
Message 21 of 73 (5,044 Views)

Re: ADR 2011 - Suggested Fixes for Installation-Related Issues

08-10-2010 06:43 AM in reply to: Falthor

do not install all those windows components seprately, you'll just be spinning your wheels. Here is the easiest & most straight forward steps to install ADR 2011...read message 8

 

http://forums.autodesk.com/t5/Autodesk-Design-Review/Installing-ADR-2011-in-Windows-7/td-p/2694660

 

 

Member
Falthor
Posts: 3
Registered: ‎07-21-2010
Message 22 of 73 (5,042 Views)

Re: ADR 2011 - Suggested Fixes for Installation-Related Issues

08-10-2010 07:12 AM in reply to: alex_long

actually that was not the problem either...

 

  Somethign had happened during the initial upgrade attempt (I was running 2010) and there were a couple of associated registry keys that were locked that I could not change or delete using ANY account on the system.

 

  the problem has fixed itself either way as my entire system died so I had to re-install windows and now 2011 installed without an issue.

New Member
ddcarter
Posts: 2
Registered: ‎02-10-2009
Message 23 of 73 (5,011 Views)

Re: ADR 2011 - Suggested Fixes for Installation-Related Issues in Win 7 64-bit

08-16-2010 01:39 PM in reply to: Falthor

I finally got ADR to install on a clean (self installed to upgrade to 64bit) win7 ultimate machine.  I needed all of the fixes to finally get it to work.

 

  1. Make sure you have all the basic microsoft components.  I don't know if it is necessary, in the Control Planel on the sidebar I checked for installed microsoft components.  I had to check the Microsoft .net Framework 3.5.
  2. Ensure you also have .net Framework 4 (again do not know if this is required).
  3. Ensure you have the required Visual  C+++ Redistributable packages installed (2005 and 2008)
  4. I downloaded and ultimately installed using the .msi package
  5. All future commands were run as administrator
  6. Registered the VBScript and JScript engines.  Start - All Programs - Accessories - CMD Prompt - Runa as Administrator.  This should get you a command prompt in the Windows\System32\ dir. 
  7. Register the VBScript.  At the cmd line type regsvr32 vbscript.dll and press enter.  You should get a message box that says registration successfull.
  8. The failures are generally windows failures.  When I used the .exe file from Autodesk I got a 0x643 internal error.  Some searching on that in combination with the VB error 2738 also pointed to additional registry issues.  The fix is to make sure everything is registered under HKEY_LOCAL_MACHINE and not HKEY_CURRENT_USER.
  9. You can remove the keys at HKCU either by directly editing your registry - be careful these are long strings and many look alike - you can seriously bork your install or by running the following commands at the command prompt using the Run as Administrator (right click) option.  I've included the commands for both 32bit and 64bit installs. 

 

Click on the Start menu, choose Run, type cmd and click OK

32 bit System:

 

 To unregister the VBScript engine, run this command:

          reg delete "HKCU\SOFTWARE\Classes\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f

  To unregister the JScript engine, run this command:

           reg delete "HKCU\SOFTWARE\Classes\CLSID\{F414C260-6AC0-11CF-B6D1-00AA00BBBB58}" /f

 

64 bit System

  To unregister the VBScript engine on a 64-bit OS, run this command:

           reg delete "HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}" /f

  To unregister the JScript engine on a 64-bit OS, run this command:

           reg delete "HKCU\SOFTWARE\Classes\Wow6432Node\CLSID\{F414C260-6AC0-11CF-B6D1-00AA00BBBB58}" /f

 

I did this in this order and then checked my registry.  The CLSID were in there proper location under HKLM (Dont't know if they were always there or ended up there when I registered VBScript.dll.  I then ran the .msi file as an adminstrator and had not problems.

 

Since this is a new install, I don't know if all of this will cause problems with permissions later on as different users have to use the machine, but at least it is installed - for the moment.

 

I realize these are MS errors and issues, but I would appreciate a more thorough answer from AD support.  It's taken me half a day to figure this out and it's not my job.  Surely with AD resources, they could have pieced this thing together as well.

 

 

 

 

Active Contributor
alex_long
Posts: 27
Registered: ‎12-11-2007
Message 24 of 73 (5,003 Views)

Re: ADR 2011 - Suggested Fixes for Installation-Related Issues in Win 7 64-bit

08-17-2010 06:08 AM in reply to: ddcarter

WOW that is ridiculous!!

 

Average Joe computer user would read that and their brain would explode. They / We should be able to click on the link to DL the software from the website and it install correctly the 1st time, period. I would never take that amount of time performing surgery to get a piece of software to install.

 

Autodesk needs to step it up!!

New Member
ddcarter
Posts: 2
Registered: ‎02-10-2009
Message 25 of 73 (4,989 Views)

Re: ADR 2011 - Suggested Fixes for Installation-Related Issues in Win 7 64-bit

08-17-2010 07:58 AM in reply to: alex_long

@Alex_Long

My point exactly.  I do not have the problems with installation, activation, system fouling issues with any other software.  While researching (googling) the problem I ran across many warnings about msi and installer programming errors that can have unintended behaviour at the least and at worse, wreck havoc with a system.  This is an installer issue and should have been fixed by Autodesk. 

 

Check for components, ask to install, check for known inhibitors and tell the user how to fix the problem.  The open source community gets this, why doesn't Autodesk?

 

Although I have the software installed, I am not convinced it hasn't broken something else.  Each support issue I have had, I have been asked to provide feedback and assured that the developers listen.  I have yet to see evidence of it. 

 

Sorry for the rant but my frustration is with Autodesk, and it is a lot of money to pay to be this mad.

 

Autodesk are you listening?

Board Manager
cblocher
Posts: 363
Registered: ‎09-08-2005
Message 26 of 73 (4,881 Views)

Re: ADR 2011 - Suggested Fixes for Installation-Related Issues in Win 7 64-bit

08-30-2010 08:04 PM in reply to: ddcarter

Hi,

The Design Review team does appreciate and encourage your feedback on this discussion board. We bring your concerns and ideas to the attention of the entire Design Review team to be discussed. The result of these internal conversations can often be seen in the many responses made by Autodesk employees. We're doing everything we can, publicly and behind the scenes, to improve your experience with Design Review.

Although these discussion boards are intended for peer-to-peer support, it's clear that customer expectations extend beyond that. In fact, because of discussion board responses pertaining to previous releases, we created this particular thread to encourage this kind of installation conversation. We want to investigate new issues, as well as help, when possible, resolve installation issues being posted.

Do we always have the answers? No. Are we listening? Definitely! Together we can find resolutions and improve the product at the same time.

Sincerely,

Chris


Chris Blocher
Principal Learning Content Developer
Cloud Platforms

Autodesk, Inc.
New Member
palenciao
Posts: 1
Registered: ‎03-24-2010
Message 27 of 73 (4,602 Views)

Re: ADR 2011 - Suggested Fixes for Installation-Related Issues

10-13-2010 08:08 PM in reply to: cblocher

Thanks very much for this post. It was the longest install I ever had. I went thru every step until I was able to install. It looks like we need better uninstall autodesk software programs for many items stay behind with the typical control panel/uninstall program rutine. Againg thanks for the words of wisdom..... keep it up!

 

I am very impressed with the  design review software...

Member
AutojetTechnologies
Posts: 4
Registered: ‎01-04-2011
Message 28 of 73 (4,147 Views)

Autodesk Design Review 2011

01-04-2011 08:09 AM in reply to: cblocher

Hello,

I have a problem of instalation with the software Autodesk Design Review on 2011.
An error arose " error 1904 " the module: c:\Program Files\Fichiers communs\Adview.dll was not able to be to register(record). HRESULT-2147220473

 

Boubaker NOURI

Technicien d'atelier- Soudeur

Workshop- Technician

 

Route Blanche, Quartier St. Pierre-13120-Gardanne-FRANCE

Tel: +33 (0)4 42 50 92 82

Fax: +33 (0)4 42 50 92 90

Email:nouri.b@spray.com

www.spray.com, www.autojet.com. 

Boubaker NOURI

Technicien d'atelier- Soudeur

Workshop- Technician

Boubaker NOURI
Technicien d'atelier- Soudeur
Workshop- Technician

AutoJet Technologies
a division of Spraying Systems Co.
Experts in Spray Technology
Rte Blanche, Quartier St. Pierre-13120-Gardanne-FRANCE
Tel: +33 (0)4 42 50 92 81
Direct : +33(0)4 42 50 92 82
Fax: +33 (0)4 42 50 92 90
Email:nouri.b@spray.com
www.spray.com, www.autojet.com.
Board Manager
cblocher
Posts: 363
Registered: ‎09-08-2005
Message 29 of 73 (4,143 Views)

Re: Autodesk Design Review 2011

01-04-2011 08:25 AM in reply to: AutojetTechnologies

Hi,

See if either of these posts help:

If not, can you please provide some more information?

  • What other Autodesk products/versions are installed on the system(s) that may be associated with the issue?
  • What are the specifics of the computer you're trying to install on (hardware brand, operating system/processor [32- or 64-bit], RAM, video card, connections [local and network], etc.)?
  • What type of installation (single computer or network deployment).
  • Where did you get Design Review (Autodesk.com or the media of another Autodesk product)?

Thanks,

Chris


Chris Blocher
Principal Learning Content Developer
Cloud Platforms

Autodesk, Inc.
Member
AutojetTechnologies
Posts: 4
Registered: ‎01-04-2011
Message 30 of 73 (4,013 Views)

Re: ADR 2011 - Suggested Fixes for Installation-Related Issues

01-18-2011 11:55 PM in reply to: cblocher

Hello,

First of all saddened for my approximate English, I have a problem in the execution Design Autodesk Review I do not manage to open the program. I tried of the repair and two errors arose:

 

-Erreur 1904. Le module c:\Program Files\Fichiers communs\Autodesk Shared\DWF common\AdView.DLL n'a pu    s'enregister HRESULT-2147220473.

 

-Erreur 1904. Le module c:\Program Files\Autodesk Design Review\Ecomposite\DWFxImporter.DLL n'a pu s'enregister HRESULT-2147220473.

 


Can you help me?

 

Boubaker NOURI
Technicien d'atelier- Soudeur
Workshop- Technician

AutoJet Technologies
a division of Spraying Systems Co.
Experts in Spray Technology
Rte Blanche, Quartier St. Pierre-13120-Gardanne-FRANCE
Tel: +33 (0)4 42 50 92 81
Direct : +33(0)4 42 50 92 82
Fax: +33 (0)4 42 50 92 90
Email:nouri.b@spray.com
www.spray.com, www.autojet.com.
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