Constructware General Discussion

Constructware General Discussion

Active Contributor
26 Posts
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Registered: ‎03-01-2007
Post 1 of 2

Constructware Tips

354 Views, 1 Replies
06-23-2008 06:58 AM
Recently, we had a problem with some users that were getting kicked out of CW with login failures and time-outs.

CW help desk figured out the problem - internet shortcuts to the site on the desktop! When the user typed in the address directly, they no longer ran into the problem. I wanted to pass this useful information along to anyone else that may have experienced this.

THANK YOU TECH SUPPORT!! As always, a huge help!
11 Posts
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Registered: ‎11-13-2006
Post 2 of 2

Re: Constructware Tips

07-02-2008 06:14 PM in reply to: hotpepr1
I passed this on to a user who was having a big problem and this fixed it.

Here is one in return.

I had trouble exporting reports to excel, Cost-to-Complete reports in particular. The screen would blink but no report or error message. Here is the feedback response.

"Usually this is caused by a certain setting in internet explorer. If you go to Tools/Internet Options/Security/Click on the Custom Level Button/There is setting called "Automatic Prompting for File Downloads", make sure that this setting is set to "Enable". Typically if you are using IE 7 this comes automatically disabled and you don't get prompting to save the exported excel file."

This fixed my problem but I didn't see this setting listed in Help.
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