Configurator 360 General Discussion

Configurator 360 General Discussion

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Member
marco.centenari
Posts: 9
Registered: ‎09-26-2012
Message 1 of 2 (353 Views)

Publishing error

353 Views, 1 Replies
07-19-2013 01:45 AM

hello, I'm trying to publish assemblies of INVENTOR, but the system always generates an error.
it would be nice to have a helping hand by the software to figure out where the error is, and to correct for republishing.

 

thank you very much
Marco Centenari

Board Manager
Jon.Balgley
Posts: 243
Registered: ‎08-23-2006
Message 2 of 2 (338 Views)

Re: Publishing error

07-19-2013 02:58 PM in reply to: marco.centenari

Hello --

 

Sorry you're having trouble.

 

1. The error-reporting mechanism is very minimal at this time.  We hope to improve that in the future.

2. Sometimes you can find useful information on the Log tab.  Not always, though.

3. Look at the "limitations and restrictions" at the end of the "Help" document.

4. Send us the files that are problematic.  We can take a look at them more carefully.  You can either attach them here or email them to configurator360.support@autodesk.com, or tell us to look at the original on the Configurator 360 site.



Jon Balgley
Autodesk Configurator 360 / Inventor ETO team
Autodesk, Inc.

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