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Active Member
cam491
Posts: 7
Registered: ‎09-06-2013
Message 1 of 6 (391 Views)
Accepted Solution

The login for your Education Community page is broken.

391 Views, 5 Replies
09-09-2013 08:55 AM

Whenever I try to log in(with a password I know is correct), it just takes me back to the blank login form, no error message or anything, without actually logging me in. Every other login works on the site. Is there any way one of the programmers over there could go in and switch the login to an HTML login so people Javascript doesn't like can access the site?

Hi Cameron,

 

This is actually a result of a backend account issue which needs to be manually corrected on our end. As I've just made the appropriate changes, can you please try logging in again and let me know if you're able to access the site?

*Expert Elite*
nestly2
Posts: 1,983
Registered: ‎04-22-2013
Message 2 of 6 (384 Views)

Re: The login for your Education Community page is broken.

09-09-2013 09:51 AM in reply to: cam491

As much as I dislike javascript, trying to convince webmasters to rely on it less is futile. 

Try setting up JS permissions on a per-site basis.

Active Member
cam491
Posts: 7
Registered: ‎09-06-2013
Message 3 of 6 (381 Views)

Re: The login for your Education Community page is broken.

09-09-2013 09:53 AM in reply to: nestly2

Riddle me this- Why does just the Education subpage use a Javascript login?

*Expert Elite*
nestly2
Posts: 1,983
Registered: ‎04-22-2013
Message 4 of 6 (372 Views)

Re: The login for your Education Community page is broken.

09-09-2013 10:22 AM in reply to: cam491
I don't believe it's unique to the Education pages. AFAIK, you can't log into any area here without allowing JS for autodesk.com, and other areas require additional JS permissions (ie Subscription Center / Autodesk University)
Active Member
cam491
Posts: 7
Registered: ‎09-06-2013
Message 5 of 6 (368 Views)

Re: The login for your Education Community page is broken.

09-09-2013 10:36 AM in reply to: nestly2

Then why can I log in to any other portion of the site? the Education login is the only one that uses an overlay, maybe that's the issue?

Community Manager
philip.s
Posts: 2,674
Registered: ‎09-27-2011
Message 6 of 6 (360 Views)

Re: The login for your Education Community page is broken.

09-09-2013 11:15 AM in reply to: cam491

Hi Cameron,

 

This is actually a result of a backend account issue which needs to be manually corrected on our end. As I've just made the appropriate changes, can you please try logging in again and let me know if you're able to access the site?



Philip Schmelzer
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