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Distinguished Contributor
jmaeding
Posts: 1,004
Registered: ‎12-27-2006
Message 1 of 3 (430 Views)

Discussion Group Surveys

430 Views, 2 Replies
02-06-2013 10:33 AM

I get emails asking to fill in a survey now and then, on my DG "most recent experience".

 

Autodesk, these surveys are ABSOLUTELY USELESS, as it only makes sense to ask about a particular post.

You must provide a post title in order to get any useful info from the survey.

 

The surveys reflect very poorly on whoever is running the survey show for Autodesk. They are essentially spam.

 

Employee
brian.kling
Posts: 181
Registered: ‎12-17-2002
Message 2 of 3 (403 Views)

Re: Discussion Group Surveys

02-08-2013 07:52 AM in reply to: jmaeding

James, we recognize the method for deliverying surveys as well as the survey itself can be improved.  We are working on both of these items right now and you should see some changes in the next few months.  It will be much "smarter" and shorter too :smileywink:



Brian Kling
Sr International Customer Experience Lead
Autodesk, Inc.
Distinguished Contributor
jmaeding
Posts: 1,004
Registered: ‎12-27-2006
Message 3 of 3 (393 Views)

Re: Discussion Group Surveys

02-08-2013 09:31 AM in reply to: brian.kling

sounds good, as I want to give accurate feedback.

 

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