Community Feedback

Posts: 4
Registered: ‎01-25-2011
Message 1 of 17 (12,427 Views)

Delete Account

12427 Views, 16 Replies
05-13-2011 12:43 AM



I'm trying to change the email address on our company's Subscription centre account to my own, but can't because I already have an account for the discussion groups.


How can I delete my discussion groups account, and free the email address so I c an use it for the subscription centre?




Sandy Scott

Posts: 181
Registered: ‎12-17-2002
Message 2 of 17 (12,410 Views)

Re: Delete Account

05-13-2011 04:59 AM in reply to: sandyscott

Sandy, both Subscription Center and the Forums use Single Sign On (SSO) - these accounts should be in sync, both should be using the same login name, password and email address.


If however you want to change your email address here in the forums, when logged in, go to "Edit Account Information" in the upper right.


If my post answers your question, please click "Accept as Solution". This helps everyone find answers more quickly!


Brian Kling
Sr International Customer Experience Lead
Autodesk, Inc.
Posts: 4
Registered: ‎01-25-2011
Message 3 of 17 (12,391 Views)

Re: Delete Account

05-16-2011 07:00 AM in reply to: brian.kling

Thanks for the prompt reply.


Basically, had access to two accounts:

- the company one linked the subscription

- and my own, which I'd been using for the discussion groups


I wanted the change the contact address on the company account to my own, but coudn't because it was being used for my personal account


Thanks for pointing out the obvious soltion - I'd just got distracted by failing to find the "delete account" button



Distinguished Contributor
Posts: 119
Registered: ‎12-11-2011
Message 4 of 17 (11,709 Views)

Re: Delete Account

12-11-2011 10:31 PM in reply to: brian.kling

How do i delete my account?

i changed the user id, but when i log in, it still shows im logged in as the old ID, even though i dont use it to log in anymore.

Posts: 661
Registered: ‎09-22-2008
Message 5 of 17 (11,699 Views)

Re: Delete Account

12-12-2011 01:24 PM in reply to: damo3

Could you send me the old and new userIDs you have created so I can troubleshoot.

Eric Wright
Sr. Web Product Manager
Autodesk Knowledge Network
Autodesk, Inc.

New Member
Posts: 1
Registered: ‎04-07-2012
Message 6 of 17 (11,195 Views)

Re: Delete Account

04-07-2012 03:34 AM in reply to: wrighte

hello all

I jump into this discussion as I am facing the same issue and I still haven't found any solution.


Basically I just need a "delete account" button.

If not available, could the support team pls delete it on my behalf ?


Many thanks for your support

and Best Regards



New Member
Posts: 1
Registered: ‎05-31-2012
Message 7 of 17 (10,844 Views)

Re: Delete Account

05-31-2012 12:36 PM in reply to: wrighte


just like all in this discussion I need a big favor. Can you delete my account? It would be great :smileyhappy:



Thank you million times

New Member
Posts: 1
Registered: ‎02-18-2011
Message 8 of 17 (10,612 Views)

Re: Delete Account

07-13-2012 11:36 AM in reply to: sandyscott

Can some help me delete my account? thanks

New Member
Posts: 1
Registered: ‎09-07-2012
Message 9 of 17 (10,142 Views)

Re: Delete Account

09-07-2012 10:15 AM in reply to: wrighte

Boa tarde, 


Por gentileza você poderia me ajudar a excluir minha conta?



Posts: 5
Registered: ‎11-30-2012
Message 10 of 17 (8,881 Views)

Re: Delete Account

11-30-2012 09:16 AM in reply to: sandyscott

I would also like my account deleted. Why is there not an option/button/link anywhere?

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