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Suspicious "requested" email

24 REPLIES 24
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Message 1 of 25
Anonymous
1117 Views, 24 Replies

Suspicious "requested" email

My Adesk subscription is up this month, and awhile back I got an email from
someone, supposedly from my VAR. She sent me official looking paperwork to
fill out to renew my subscription....credit card authorization forms and
such. It all looked just like it has when I've done this in the past, and
she talked like it was just a matter of course.

What got me is that the tone of the email was all "here's the stuff you
requested, and here's what to do with it."... but I never requested
anything. In fact, I haven't talked to my VAR at all since I renewed last
year. I always call them when I'm ready to renew, and I haven't made that
call yet.

So either some semi-sharp cookie is scamming, or my VAR has decided to try
the kind of marketing tactics I normally associate with the people who are
forever wanting to sell me performance enhancing drugs and inviting me to
visit skanky websites...

I emailed her back, asking who had "requested" that she send me this stuff,
and....

Cheers,
Walt
24 REPLIES 24
Message 2 of 25
Anonymous
in reply to: Anonymous

Was it from Nigeria?


Walt Jaquith wrote:
> My Adesk subscription is up this month, and awhile back I got an email from
> someone, supposedly from my VAR. She sent me official looking paperwork to
> fill out to renew my subscription....credit card authorization forms and
> such. It all looked just like it has when I've done this in the past, and
> she talked like it was just a matter of course.
>
> What got me is that the tone of the email was all "here's the stuff you
> requested, and here's what to do with it."... but I never requested
> anything. In fact, I haven't talked to my VAR at all since I renewed last
> year. I always call them when I'm ready to renew, and I haven't made that
> call yet.
>
> So either some semi-sharp cookie is scamming, or my VAR has decided to try
> the kind of marketing tactics I normally associate with the people who are
> forever wanting to sell me performance enhancing drugs and inviting me to
> visit skanky websites...
>
> I emailed her back, asking who had "requested" that she send me this stuff,
> and....
>
> Cheers,
> Walt
Message 3 of 25
Charles_Shade
in reply to: Anonymous

What most bothers me is getting complacent about such emails and not taking a moments pause then in the middle of filling out the "needed" information the light bulb goes off and I kick myself in the arse for even getting that far.
Thanks for the kick in the pants to keep my guard up.
Regards, Charles Shade
Message 4 of 25
Anonymous
in reply to: Anonymous

Walt,
My thought is that your VAR is simply really really really really really
really hoping you'll renew this year.



"Walt Jaquith" wrote in message
news:6313368@discussion.autodesk.com...
My Adesk subscription is up this month, and awhile back I got an email from
someone, supposedly from my VAR. She sent me official looking paperwork to
fill out to renew my subscription....credit card authorization forms and
such. It all looked just like it has when I've done this in the past, and
she talked like it was just a matter of course.

What got me is that the tone of the email was all "here's the stuff you
requested, and here's what to do with it."... but I never requested
anything. In fact, I haven't talked to my VAR at all since I renewed last
year. I always call them when I'm ready to renew, and I haven't made that
call yet.

So either some semi-sharp cookie is scamming, or my VAR has decided to try
the kind of marketing tactics I normally associate with the people who are
forever wanting to sell me performance enhancing drugs and inviting me to
visit skanky websites...

I emailed her back, asking who had "requested" that she send me this stuff,
and....

Cheers,
Walt
Message 5 of 25
Anonymous
in reply to: Anonymous

I vote scam.

No reseller with an IQ over 10 is going to ask you for credit card information
via email.

Matt
matt@stachoni.com

On Wed, 6 Jan 2010 10:17:23 -0800, Walt Jaquith wrote:

>My Adesk subscription is up this month, and awhile back I got an email from
>someone, supposedly from my VAR. She sent me official looking paperwork to
>fill out to renew my subscription....credit card authorization forms and
>such. It all looked just like it has when I've done this in the past, and
>she talked like it was just a matter of course.
>
>What got me is that the tone of the email was all "here's the stuff you
>requested, and here's what to do with it."... but I never requested
>anything. In fact, I haven't talked to my VAR at all since I renewed last
>year. I always call them when I'm ready to renew, and I haven't made that
>call yet.
>
>So either some semi-sharp cookie is scamming, or my VAR has decided to try
>the kind of marketing tactics I normally associate with the people who are
>forever wanting to sell me performance enhancing drugs and inviting me to
>visit skanky websites...
>
>I emailed her back, asking who had "requested" that she send me this stuff,
>and....
>
>Cheers,
>Walt
Message 6 of 25
Anonymous
in reply to: Anonymous

Does the email address compare? Are they wanting you to click on links?

--
Joshua Tapp
"Walt Jaquith" wrote in message
news:6313368@discussion.autodesk.com...
My Adesk subscription is up this month, and awhile back I got an email from
someone, supposedly from my VAR. She sent me official looking paperwork to
fill out to renew my subscription....credit card authorization forms and
such. It all looked just like it has when I've done this in the past, and
she talked like it was just a matter of course.

What got me is that the tone of the email was all "here's the stuff you
requested, and here's what to do with it."... but I never requested
anything. In fact, I haven't talked to my VAR at all since I renewed last
year. I always call them when I'm ready to renew, and I haven't made that
call yet.

So either some semi-sharp cookie is scamming, or my VAR has decided to try
the kind of marketing tactics I normally associate with the people who are
forever wanting to sell me performance enhancing drugs and inviting me to
visit skanky websites...

I emailed her back, asking who had "requested" that she send me this stuff,
and....

Cheers,
Walt
Message 7 of 25
Anonymous
in reply to: Anonymous

"Joshua Tapp" wrote in message
news:6313478@discussion.autodesk.com...
Does the email address compare? Are they wanting you to click on links?


None of that. Aside from the 'requested' bit, there's nothing suspicious
about this at all. The VAR addy is right, and the credit card authorization
form is print-and-fax, which is exactly what I did it last year....except
that back then I really did call and request it. I suppose I could dig up
my old records and see if the fax number is the same.

I've just come to really dislike being told that I 'requested' something
when I didn't, and there's no way I'm going to respond to something like
this, from a person I've never heard of. Granted, my account rep could have
changed 4 times this year, and I wouldn't know it, but this is a heck of a
way to be introduced to a new one.

Finally, I don't like that they couldn't be bothered to answer my inquiry
into the whole thing. At the very best it's pretty shoddy business
practices.

Cheers,
Walt
Message 8 of 25
Anonymous
in reply to: Anonymous

Yep!

Walt - please email me!
--
Dennis Jeffrey, Autodesk Inventor Certified Expert
Autodesk Manufacturing Implementation Certified Expert.
Instructor/Author/Sr. App Engr. Tel. (260) 399-6615
http://teknigroup.com
Message 9 of 25
Anonymous
in reply to: Anonymous

Either scam or desperate salesperson who probably needs to be educated...

--

"Matt Stachoni" wrote in message
news:6313473@discussion.autodesk.com...
I vote scam.

No reseller with an IQ over 10 is going to ask you for credit card
information
via email.

Matt
matt@stachoni.com

On Wed, 6 Jan 2010 10:17:23 -0800, Walt Jaquith wrote:

>My Adesk subscription is up this month, and awhile back I got an email from
>someone, supposedly from my VAR. She sent me official looking paperwork to
>fill out to renew my subscription....credit card authorization forms and
>such. It all looked just like it has when I've done this in the past, and
>she talked like it was just a matter of course.
>
>What got me is that the tone of the email was all "here's the stuff you
>requested, and here's what to do with it."... but I never requested
>anything. In fact, I haven't talked to my VAR at all since I renewed last
>year. I always call them when I'm ready to renew, and I haven't made that
>call yet.
>
>So either some semi-sharp cookie is scamming, or my VAR has decided to try
>the kind of marketing tactics I normally associate with the people who are
>forever wanting to sell me performance enhancing drugs and inviting me to
>visit skanky websites...
>
>I emailed her back, asking who had "requested" that she send me this stuff,
>and....
>
>Cheers,
>Walt
Message 10 of 25
Anonymous
in reply to: Anonymous

Sounds a little odd. In the past I seem to recall getting an email from
Autodesk reminding me that subscription is coming up and it's time to
contact the VAR. I have not renewed subscription on two licenses this last
year and I eventually started getting contacted by my VAR making sure I
wasn't overlooking paying for the subscription.

"Walt Jaquith" wrote in message
news:6313368@discussion.autodesk.com...
My Adesk subscription is up this month, and awhile back I got an email from
someone, supposedly from my VAR. She sent me official looking paperwork to
fill out to renew my subscription....credit card authorization forms and
such. It all looked just like it has when I've done this in the past, and
she talked like it was just a matter of course.

What got me is that the tone of the email was all "here's the stuff you
requested, and here's what to do with it."... but I never requested
anything. In fact, I haven't talked to my VAR at all since I renewed last
year. I always call them when I'm ready to renew, and I haven't made that
call yet.

So either some semi-sharp cookie is scamming, or my VAR has decided to try
the kind of marketing tactics I normally associate with the people who are
forever wanting to sell me performance enhancing drugs and inviting me to
visit skanky websites...

I emailed her back, asking who had "requested" that she send me this stuff,
and....

Cheers,
Walt
Message 11 of 25
Anonymous
in reply to: Anonymous

Emailed back? Oh please, just pick up the phone and call your reseller
instead of getting all bent out of shape over an email.

What happened here, everyone lose it today LOL

--
Dean Saadallah
http://LTisACAD.blogspot.com
--
Message 12 of 25
omc-usnr
in reply to: Anonymous

I've had Adesk email me a couple of "reminders" that subscription was going, and I could renew on line, and my VAR emailed me a reminder as well, but didn't crouch it in terms that I had requested it.

BTW, I'm pretty happy with Delta Engineering Systems as my VAR. Sharp guys. Good to deal with.

Reid
Message 13 of 25
Anonymous
in reply to: Anonymous

"David Kozina" wrote in message
news:6313447@discussion.autodesk.com...
Walt,
My thought is that your VAR is simply really really really really really
really hoping you'll renew this year.


It looks like that's what happened. They have someone helping them organize
the paperwork, and they just used a less then optimal approach.

Given Autodesk's own bull-in-a-china-shop attitude towards the whole
subscription thing, I can imagine the VARs are under a huge amount of
pressure to keep those subscriptions going.
Message 14 of 25
Anonymous
in reply to: Anonymous

omc-usnr wrote:
> I've had Adesk email me a couple of "reminders" that subscription was going, and I could renew on line, and my VAR emailed me a reminder as well, but didn't crouch it in terms that I had requested it.
>
> BTW, I'm pretty happy with Delta Engineering Systems as my VAR. Sharp guys. Good to deal with.
>
> Reid

Tim Corey at Delta has been my VAR since around '92. His input and
assistance early on in my AutoCAD career was instrumental in my success
today. And, no Tim, the check is NOT in the mail 😉
--
Dave - DDP
Acad 2010 64 bit on Win 7 Pro
Intel I7-860 @2.8GHz
8GB DDR3 RAM
GeForce GTX260
Message 15 of 25
Anonymous
in reply to: Anonymous

On 1/7/2010 8:47 AM, Dave Jones wrote:
> omc-usnr wrote:
>
>> I've had Adesk email me a couple of "reminders" that subscription was going, and I could renew on line, and my VAR emailed me a reminder as well, but didn't crouch it in terms that I had requested it.
>>
>> BTW, I'm pretty happy with Delta Engineering Systems as my VAR. Sharp guys. Good to deal with.
>>
>> Reid
>>
> Tim Corey at Delta has been my VAR since around '92. His input and
> assistance early on in my AutoCAD career was instrumental in my success
> today. And, no Tim, the check is NOT in the mail 😉
>

Ditto that! Hey, where are you guys located? AFAIK, they don't sell
AutoCAD Architecture anymore, but they do use their office to host the
local Autodesk User Group.

--
Anthony Mason
http://dailyoccurrence.wordpress.com/
Message 16 of 25
Anonymous
in reply to: Anonymous

Anthony Mason wrote:
> On 1/7/2010 8:47 AM, Dave Jones wrote:
>> omc-usnr wrote:
>>
>>> I've had Adesk email me a couple of "reminders" that subscription was going, and I could renew on line, and my VAR emailed me a reminder as well, but didn't crouch it in terms that I had requested it.
>>>
>>> BTW, I'm pretty happy with Delta Engineering Systems as my VAR. Sharp guys. Good to deal with.
>>>
>>> Reid
>>>
>> Tim Corey at Delta has been my VAR since around '92. His input and
>> assistance early on in my AutoCAD career was instrumental in my success
>> today. And, no Tim, the check is NOT in the mail 😉
>>
>
> Ditto that! Hey, where are you guys located? AFAIK, they don't sell
> AutoCAD Architecture anymore, but they do use their office to host the
> local Autodesk User Group.
>
Hey Anthony! when I started with Tim I was in Burney, CA, east of
Redding. I've moved around quite a bit since then and am now on the
central coast of CA near Pismo Beach (Arroyo Grande). It used to be that
you had to be within a 200 mile radius from your dealer which is how I
got stuck with Tim in the first place and since then he just hasn't let
me go anywhere else 😛

Where are you located?
--
Dave - DDP
Acad 2010 64 bit on Win 7 Pro
Intel I7-860 @2.8GHz
8GB DDR3 RAM
GeForce GTX260
Message 17 of 25
Anonymous
in reply to: Anonymous

Walt,

To be brutally honest, I'm feeling somewhat torn on the whole issue.

One the one hand, I've been on subscription (Acad->ADT->ACA) since R14, ~10
yrs now - and up to ACA 2008, I've felt really good about quality of the
software and the improvements made over the years... Dynamic Blocks -
awesome!

But since then, not so much. Right now, our office is still using ACA 2008
in production.
Why not 2010 or 2009? Lots of little reasons (that kind of reminds me of
chinese water torture) that I won't go into detail right now, (along with
(for us) a lack of real 'gotta have' enhancements) that have added up to a
big enough reason for us to just 'stay put' for now.

Generally my VAR has not had anything really do to with me except get in
contact with me (basically about the time my subscription has been OVERDUE a
week or so - unless I call them first) - I send them the $ and that's about
it. I get a few emails for training classes every month or so. Mostly my
VAR seems to just be benign.

But on the OTHER hand, it also appears that Autodesk has subtly attempted to
torpedo AutoCAD (if not ACA) (and everything and everyone else as well) by:
1) overpromoting Revit (over AutoCAD) (which seems to pretty much REQUIRE a
lot of training in order to gain the sort of proficiency and productivity
that we currently enjoy with AutoCAD - and STILL doesn't handle text better
than R14);
2) NOT providing the means for perfect and seamless translation of legacy
DWG files into Revit files - thereby making it all the more difficult for us
to make a clean break over to Revit - even if we WANTED to do so;
3) investing oodles and oodles of R&D (and my subscription money, prolly) in
order to give us "The Ribbon" - leaving me wondering to this day why they
couldn't have at least filled in some of Revit's gaping deficiencies with
all those resources? (I swear, everytime I check out the Revit discussion
groups on Autodesk and AUGI I just get more and more depressed.);
4) acting like Guido - 'soo... whats dis I hear?... da boss here is tellin
me dat ya tinks dat you're not gonna pay up all dem upgrade protection
moneys? Well, well, well - I feels real sorry for ya fella, really I do,
an' believe me when I tells yas wid all my heart dat dis is gonna hoit me
more dan it's gonna hoit youse...'

Nonsense like this frankly makes it MUCH more difficult to see the benefits
of staying on Subscription.
Not feeling a lot of Autodesk love as of late, sorry to say.
Which stinks, since I REALLY REALLY ENJOY design drafting and CAD.
Perhaps if MY VAR commiserated with me (at least a little), paid me a visit,
whatever, I'd feel better... but I suspect I won't hear from them until next
March or April... 😕

Regards,
David Kozina

PS- I hope my comments above do not imply some sort of blanket rejection of
Revit (nor AutoCAD) - I just wish both programs were (MUCH) more compelling.



"Walt Jaquith" wrote in message
news:6314144@discussion.autodesk.com...
"David Kozina" wrote in message
news:6313447@discussion.autodesk.com...
Walt,
My thought is that your VAR is simply really really really really really
really hoping you'll renew this year.


It looks like that's what happened. They have someone helping them organize
the paperwork, and they just used a less then optimal approach.

Given Autodesk's own bull-in-a-china-shop attitude towards the whole
subscription thing, I can imagine the VARs are under a huge amount of
pressure to keep those subscriptions going.
Message 18 of 25
Anonymous
in reply to: Anonymous

Same here, David. I am using 2010 (vanilla) but I will be
seriously reconsidering the whole subscription thing due to
the lack of quality substantial improvements with this
yearly release cycle.

Seems to me that some of the recent feature additions have
been nothing more than LISP routines written into the core
product.


"David Kozina" wrote in message news:6314408@discussion.autodesk.com...
> I've felt really good about quality of the software and the
> improvements made over the years... Dynamic Blocks - awesome!

> But since then, not so much.
Message 19 of 25
Anonymous
in reply to: Anonymous

True all-dat. For me, there's two extra gotchas. First, the subscription
I'm talking about is my own, out of my own pocket...and I'm not using my
license much at the moment because I took full-time work, and my employer
now supplies my seat. Second, last year I got thrust headfirst into the
wacky world of Vault Manufacturing, which is currently the software
equivalent of a 12 year old kid. It desperately needs improving, and got
almost nothing tangible last year. All the new stuff was dedicated to the
lower-tier Vault offerings. We mainly got a major regression (which they
just recently corrected) and a major bug that is still busting our chops.
I'm supposed to reward this by cutting them another check? It just really
grates.

Autodesk's whole attitude seems to be focused around the notion that they're
the only ones who have been hit by this recession, and that's only because
their customers are being unreasonable.

Cheers,
Walt



"David Kozina" wrote in message
news:6314408@discussion.autodesk.com...
Walt,

To be brutally honest, I'm feeling somewhat torn on the whole issue.

One the one hand, I've been on subscription (Acad->ADT->ACA) since R14, ~10
yrs now - and up to ACA 2008, I've felt really good about quality of the
software and the improvements made over the years... Dynamic Blocks -
awesome!

But since then, not so much. Right now, our office is still using ACA 2008
in production.
Why not 2010 or 2009? Lots of little reasons (that kind of reminds me of
chinese water torture) that I won't go into detail right now, (along with
(for us) a lack of real 'gotta have' enhancements) that have added up to a
big enough reason for us to just 'stay put' for now.

Generally my VAR has not had anything really do to with me except get in
contact with me (basically about the time my subscription has been OVERDUE a
week or so - unless I call them first) - I send them the $ and that's about
it. I get a few emails for training classes every month or so. Mostly my
VAR seems to just be benign.

But on the OTHER hand, it also appears that Autodesk has subtly attempted to
torpedo AutoCAD (if not ACA) (and everything and everyone else as well) by:
1) overpromoting Revit (over AutoCAD) (which seems to pretty much REQUIRE a
lot of training in order to gain the sort of proficiency and productivity
that we currently enjoy with AutoCAD - and STILL doesn't handle text better
than R14);
2) NOT providing the means for perfect and seamless translation of legacy
DWG files into Revit files - thereby making it all the more difficult for us
to make a clean break over to Revit - even if we WANTED to do so;
3) investing oodles and oodles of R&D (and my subscription money, prolly) in
order to give us "The Ribbon" - leaving me wondering to this day why they
couldn't have at least filled in some of Revit's gaping deficiencies with
all those resources? (I swear, everytime I check out the Revit discussion
groups on Autodesk and AUGI I just get more and more depressed.);
4) acting like Guido - 'soo... whats dis I hear?... da boss here is tellin
me dat ya tinks dat you're not gonna pay up all dem upgrade protection
moneys? Well, well, well - I feels real sorry for ya fella, really I do,
an' believe me when I tells yas wid all my heart dat dis is gonna hoit me
more dan it's gonna hoit youse...'

Nonsense like this frankly makes it MUCH more difficult to see the benefits
of staying on Subscription.
Not feeling a lot of Autodesk love as of late, sorry to say.
Which stinks, since I REALLY REALLY ENJOY design drafting and CAD.
Perhaps if MY VAR commiserated with me (at least a little), paid me a visit,
whatever, I'd feel better... but I suspect I won't hear from them until next
March or April... 😕

Regards,
David Kozina

PS- I hope my comments above do not imply some sort of blanket rejection of
Revit (nor AutoCAD) - I just wish both programs were (MUCH) more compelling.



"Walt Jaquith" wrote in message
news:6314144@discussion.autodesk.com...
"David Kozina" wrote in message
news:6313447@discussion.autodesk.com...
Walt,
My thought is that your VAR is simply really really really really really
really hoping you'll renew this year.


It looks like that's what happened. They have someone helping them organize
the paperwork, and they just used a less then optimal approach.

Given Autodesk's own bull-in-a-china-shop attitude towards the whole
subscription thing, I can imagine the VARs are under a huge amount of
pressure to keep those subscriptions going.
Message 20 of 25
Anonymous
in reply to: Anonymous

Dean Saadallah wrote:
> Emailed back? Oh please, just pick up the phone and call your reseller
> instead of getting all bent out of shape over an email.
>
> What happened here, everyone lose it today LOL
>

You are no fun at all...

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